Job Title: Commercial Operations Leader
This role involves managing a team that supports commercial operations for existing and new customers.
The position ensures effective transition of customer programs from opportunity to development, tech transfer, launch, and routine production through the product life cycle.
A key responsibility is contracting and contract support, ensuring ongoing customer programs are managed according to contracted terms.
* Manage a Commercial Operations team who act as key relationship managers for certain customers (existing and new) at the relevant site(s).
* Assist in proposal review and provide input on scope and pricing for new business proposals.
* Determine commercial prices for new products and maintain pricing letters as applicable.
* Provide SME support to Business Development and Contract Negotiation teams on strategy and negotiation of proposals, agreements, and contracts.
* Accountable for management of all client contracts, including commercial supply agreements and development agreements.
* Work with site leadership and finance to manage Accounts Receivable and engage with clients that are habitually late payers.