Job Title: Client Advisor for Tech Company | Dutch Speaker Remote in Portugal
Location: Remote in Lisbon, Portugal (relocation & accommodation support included)
Start Date: Flexible
About the Role:
Are you passionate about digital platforms and eager to support small and medium-sized businesses in thriving online? Join a dynamic team as a Client Advisor for one of the worlds leading social media and tech brands. In this role, you will assist Dutch-speaking clients by providing exceptional customer support across phone, email, and chat.
Your focus will be on guiding clients through digital advertising products, resolving technical issues, and ensuring a seamless and professional customer experience.
Key Responsibilities:
* Assist Dutch-speaking small and medium-sized business clients
* Provide both pre- and post-sales support for digital advertising tools
* Offer guidance to optimize customer engagement with self-service platforms
* Log and manage support tickets, ensuring timely resolutions
* Deliver actionable feedback and trends to internal teams
* Identify and proactively solve emerging technical or user-related issues
Training & Development:
* 3 weeks of paid, full-time training (8 hours/day)
* Ongoing coaching and skills development
* Free Portuguese lessons, sports activities, and cultural workshops
Salary & Benefits:
* Competitive monthly salary structure (14 salaries per year including holiday & Christmas bonuses)
* Monthly food allowance
* Performance-based bonuses
* Private health insurance after 6 months (in addition to standard coverage)
Relocation Package & Remote Work:
* Full relocation package, including:
o Flight reimbursement after 9 months
o Airport pick-up
o Support with documentation (Tax ID, bank account, etc.)
o Furnished shared apartment in Lisbon
o Yearly paid return flight home (EU)
Why Live in Portugal?
* Enjoy a high quality of life with a lower cost of living compared to most Western European countries
* Experience a mild Mediterranean climate with over 300 sunny days a year
* Relish the vibrant culture, stunning coastline, and rich cuisine
* Be part of a welcoming and international community
* Excellent public transport and healthcare system
Who Were Looking For:
* Native/fluent Dutch speaker (spoken & written)
* Proficient in English for internal communication
* Strong interest in digital marketing and customer support
* Excellent problem-solving skills and attention to detail
* Willing to relocate and work remotely within Portugal
Interested?
Reach out to:
Vishaya R. Doerga
vishaya.doerga@cbtalents.org
LinkedIn: Vishaya R. Doerga