Are you a APPs Observability Technician seeking a new interesting challenge? 🔍
If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for! 👀
✍️WHAT WILL YOU DO?
We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks:
Monitoring and Observability Setup:
* Implement and configure observability tools to monitor applications, infrastructure, and systems (e.g., Dynatrace, New Relic, DataDog, Splunk, OpenTelemetry, or ELK Stack).
* Ensure end-to-end visibility by configuring metrics, logging, and distributed tracing for enterprise applications.
Real-Time Monitoring:
* Monitor application performance, response times, error rates, and system health in real time.
* Detect, analyze, and escalate anomalies or issues affecting application reliability.
Troubleshooting and Root Cause Analysis:
* Help diagnose application performance issues by analyzing telemetry data, log patterns, and performance metrics.
* Provide root cause analysis (RCA) reports with detailed insights to improve long-term stability.
Incident Management and Collaboration:
* Take part in incident detection and resolution processes, ensuring minimal downtime or degradation.
* Work alongside application developers, DevOps, and SRE teams to resolve issues efficiently.
Optimization of Applications:
* Identify bottlenecks or areas for performance optimization based on observability data.
* Develop recommendations for application scaling, resource allocation, or code improvements.
Configuration and Tuning:
* Fine-tune observability dashboards, alerts, and thresholds to align with business-critical SLAs.
* Regularly update observability tools to support evolving applications and infrastructure landscapes.
Documentation and Communication:
* Create and maintain documentation for observability processes, application health policies, and troubleshooting guides.
* Provide performance insights and weekly/monthly reports to stakeholders.
Proactive Improvements:
* Implement predictive analysis and AI/ML-powered techniques to foresee potential performance degradations.
* Suggest and implement best practices for observability and monitoring across the organization.
🧐 WHAT ARE WE LOOKING FOR?
* At least 2 years of experience in a similar role
* Fluent English
* Hands-on experience with application monitoring and observability tools (e.g., New Relic, Prometheus, Grafana, Splunk, Dynatrace, AppDynamics, or Elastic Observability).
* Strong understanding of observability concepts, such as the "three pillars" (metrics, logs, and traces).
* Familiarity with APM (Application Performance Monitoring) tools and distributed tracing implementations (e.g., OpenTelemetry, Jaeger, or Zipkin).
* Proficiency in scripting (e.g., Python, Bash) for automating tasks and configuring tools.
* Knowledge of Modern Systems
* Familiarity with microservices, containerized applications (e.g., Docker, Kubernetes), and cloud platforms (AWS, Azure, Google Cloud).
* Understanding of CI/CD pipelines and DevOps practices.
* Problem-Solving and Analytics
* Skills in diagnosing and addressing application performance bottlenecks and reliability issues.
* Ability to analyze high volumes of data to provide actionable insights.
* Strong verbal and written skills to communicate observability insights and resolution plans to technical and non-technical teams.
* Ability to coordinate effectively across teams, especially during incident resolution.
📅 WHERE AND WHEN?
* Workplace: Madrid (Hybrid: 60% remote / In-office)
* Work Schedule: Business Shift (9:00 - 18:00) + oncalls
🤝 WHAT CAN WE OFFER YOU?
* Permanent contract 📋 - We offer indefinite contracts from the first day.
* Pay and benefits 💸 - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance).
* Work from home 🏚️ - We offer you a financial support every month for your working from home expenses. In addition, in the first month we will give you a bonus to help you to set up your workplace👨💻
* Opportunity knocks 👍🏻 - Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews.
* Learn as you grow 📚 - Starting with a fantastic onboarding program, TCS has robust learning platforms that will allow you to learn and grow personal as professionally.
* Bring your buddy 👫 - If you have referred a friend for an open position under the BYB Scheme and she/he is hired you’ll receive a very attractive cash award.
* Connect globally 🌏 - Work with people from all over the world. You can feel the multicultural workforce.
* Benefit from being a TCSer 🎟️ – By being part of the TCS Spain family you can enjoy benefits, offers and corporate discounts on the best brands.
* And so on 🎉 - Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events... This has only just begun!
💡WHO ARE WE?
Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally 🚀
With a presence in 55 countries and more than 600,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2025 according to the Top Employers Institute 🥇
TCS Spain started operations in 2001 and currently has a diverse workforce that collaborates with the main Spanish and multinational companies 🌏
TCS Spain has been certified as a Top Employer 2025 and has also been chosen as one of the 100 Best Companies to Work for in Spain in 2025 according to Forbes🏆
Among the portfolio of services, TCS has information technology services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPS 🎯
Responsible for development, TCS Spain is committed to inclusion, diversity and sustainability, and promotes flexibility policies that support wellbeing and work-life balance 💯
WELCOME, WE ARE WAITING FOR YOU! 🚀