Are you a AIOPS technician seeking a new interesting challenge? 🔍
If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for! 👀
✍️WHAT WILL YOU DO?
We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks:
* AIOps Platform Management:
Implement, configure, and manage AIOps platforms (e.g., Moogsoft, Dynatrace, Splunk AIOps, BigPanda, or ServiceNow AIOps).
Ensure the AIOps system is integrated with key infrastructure and applications across the enterprise.
* Anomaly Detection and Incident Response:
Monitor AI-generated alerts and analyze patterns or insights related to system performance and stability.
Identify root causes of incidents using AIOps-generated diagnostics and insights.
Collaborate with engineering and operation teams to resolve incidents promptly.
* Proactive Performance Optimization:
Use predictive analytics to anticipate potential outages, service degradations, or capacity issues.
Implement preventive measures such as automated remediation workflows to address risks before they impact operations.
* Automation and Workflows:
Build and maintain automated tasks such as event correlation, noise reduction, and self-healing processes using scripting or built-in tools.
Assist in designing and deploying intelligent workflows to reduce manual intervention.
* Data Analysis and Insights:
Analyze IT system metrics (logs, performance, and error data) using AI/ML-based tools.
Generate reports and provide actionable insights to improve IT operational strategies.
* Collaboration with IT Teams:
Work closely with IT architects, DevOps teams, and system administrators to enhance system robustness using AIOps tools.
Communicate insights and findings to both technical and non-technical stakeholders.
* Platform Maintenance and Enhancements:
Update AIOps platforms with new data streams, integrations, or configurations in line with evolving IT infrastructure.
Stay updated on advancements in AIOps technologies and recommend improvements to existing processes.
* Documentation and Training:
Document AI-based processes, workflows, and procedures for knowledge sharing.
Provide technical training to teams on the effective use of AIOps platforms.
🧐 WHAT ARE WE LOOKING FOR?
* At least 4 years in a similar role
* Fluent English
* Experience with AIOps platforms such as Moogsoft, Dynatrace, AppDynamics, Splunk, or ServiceNow.
* Familiarity with log and performance monitoring tools like ELK Stack, Prometheus, or CloudWatch.
* Basic knowledge of machine learning concepts and tools.
* Proficiency in scripting languages (e.g., Python, Bash, or PowerShell) to customize AIOps automations.
* Ability to analyze large datasets and derive actionable insights.
* Strong troubleshooting skills for system anomalies and performance-related issues.
* Ability to work with cross-functional IT teams and translate complex technical findings into simple recommendations.
* Strong verbal and written communication skills to document and present findings clearly.
📅 WHERE AND WHEN?
* Workplace: Madrid (Hybrid: 60% remote / 40% In-office)
* Work Schedule: Business Shist (9:00 - 18:00) + oncalls
🤝 WHAT CAN WE OFFER YOU?
* Permanent contract 📋 - We offer indefinite contracts from the first day.
* Pay and benefits 💸 - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance).
* Work from home 🏚️ - We offer you a financial support every month for your working from home expenses. In addition, in the first month we will give you a bonus to help you to set up your workplace👨💻
* Opportunity knocks 👍🏻 - Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews.
* Learn as you grow 📚 - Starting with a fantastic onboarding program, TCS has robust learning platforms that will allow you to learn and grow personal as professionally.
* Bring your buddy 👫 - If you have referred a friend for an open position under the BYB Scheme and she/he is hired you’ll receive a very attractive cash award.
* Connect globally 🌏 - Work with people from all over the world. You can feel the multicultural workforce.
* Benefit from being a TCSer 🎟️ – By being part of the TCS Spain family you can enjoy benefits, offers and corporate discounts on the best brands.
* And so on 🎉 - Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events... This has only just begun!
💡WHO ARE WE?
Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally 🚀
With a presence in 55 countries and more than 600,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2025 according to the Top Employers Institute 🥇
TCS Spain started operations in 2001 and currently has a diverse workforce that collaborates with the main Spanish and multinational companies 🌏
TCS Spain has been certified as a Top Employer 2025 and has also been chosen as one of the 100 Best Companies to Work for in Spain in 2025 according to Forbes🏆
Among the portfolio of services, TCS has information technology services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPS 🎯
Responsible for development, TCS Spain is committed to inclusion, diversity and sustainability, and promotes flexibility policies that support wellbeing and work-life balance 💯
WELCOME, WE ARE WAITING FOR YOU! 🚀