Ph3Lead’s Mission /h3 pThe Lead’s mission is to take dedicated responsibility to monitor manage the specific areas to drive commercial success in the store. As our employee who represent Nike we expect to respect their co‑workers, our ethics and values. /p h3ESSENTIAL DUTIES AND RESPONSIBILITIES /h3 ul liLead and schedule employee shifts and assign duties /li liProvide direction and feedback to workers during shifts /li liKnow the best practice and be a role model on responsible area /li liTrain and coach new employees /li liInspect equipment and communicate the need for repairs or replacements to management /li liOpen and close the store in accordance with procedures /li liEnsure health and safety standards are followed /li liAddress customer and employee complaints /li liResolve conflicts between workers /li liHelp to improve foster and maintain a positive work environment /li liHelp with his feedback to the management team work /li liSupporting/managing store opening/closing process /li /ul h3Performance /h3 ul liTruck, monitor and ensure the Athlete’s team meets sales goals and key metrics: Sales, Conversion, UPT, ADT, Wages, Mystery Shopper, Turnover, Staffing, SKU trainings, PULSE, follow up tip off cards on daily basis /li liSupport Store Management in implementing action plans to achieve individual team results /li liBuild maintain a strong commercial awareness of competitors local markets /li liRepresent our ethics and values and make sure other follows as well /li /ul h3People /h3 ul liSupport Store Management in preparing One‑On‑One meetings for the team members /li liResponsible for coaching developing team members /li liResponsible for measuring performance of store team /li liDelegation and supervision of tasks in the store team /li liPreparation of morning and afternoon update meetings (huddle) and daily plan for employees /li /ul h3Product /h3 ul liResponsible for following all provided VM Guidelines /li liServe as a product knowledge resource for consumers and entry level associates /li liResponsible for merchandise availability on the shopping floor /li liSupporting Back of House team in overall stock management movement in stockroom on sales area /li liSupport to the Visual Merchandising team in the commercial preparation of the store and support the VM team in the arrangement of the merchandise on the sales floor /li liCheck cash drawers and prepare bank deposits /li /ul h3Customer Service /h3 ul liResponsible for establishing a client centric mindset to ensure customer experience /li liResponsible for customer data gathering quality management /li liResponsible for transaction, complaint return handling /li /ul h3Processes Systems /h3 ul liResponsible that all company policies procedures are followed /li liProficient utilization of business systems latest technology /li liResponsible for all operations for loss prevention on the sales floor /li liAbility to communicate with the IT department and office team in case of system problems on the shift /li /ul h3Minimum Qualifications /h3 ul liExperience in a similar position where the ability to meet exceed targets has been demonstrated /li liPrevious experience in coaching, training developing team members /li liBrand Knowledge the ability to represent the brands attributes /li liCommercial mindset /li liExcellent communication skills at all levels /li liAbility to be flexible adaptable to the need of the business /li liExperience in networking building relationships /li liProficient utilization of business systems latest technology /li liWillingness to constantly learn develop /li liPassionate knowledgeable about the brand /li liCommunication skills in English (spoken written) /li liAbility to work weekends, evenings and holidays as needed /li /ul h3Why Retailors? /h3 ul liShaping the future: We drive innovation forward and focus on excellent customer service, data‑driven decisions, and continuous development. /li liGlobal presence, local roots: With locations in Europe, Canada, Australia, New Zealand, and Israel, we combine international best practices with strong regional expertise. /li liPerformance matters: We actively support talent – with development programs, clear career paths, and opportunities to grow internationally. /li liPassion for sport lifestyle: We live the brands we represent and create a work environment full of energy, movement, and team spirit. /li liExclusive benefits: Our employees enjoy attractive perks – including discounts in all Nike stores within our network and internal events like Friends Family. /li liGrow with us: Our Retailors Academy offers comprehensive training and tools to support your personal and professional growth. /li /ul h3Ready for your next step? /h3 pIf you love sports, live retail, and want to help shape a dynamic environment – then you’re in the right place. /p pJoin us. Shape the future. Make an impact. /p /p #J-18808-Ljbffr