What's in it for you?
1. Growth Opportunities: Embark on a journey of continuous growth with tailored training programs and well-defined career pathways. Our client's commitment is to enhance internal mobility and offer international exposure ensures you're always on the path to advancement.
2. Flexible Work Environment: Enjoy the freedom of remote work options, allowing you to strike the perfect balance between professional excellence and personal well-being. Embrace a lifestyle that prioritizes both productivity and fulfillment.
3. Dynamic Culture: Join a vibrant and inclusive team where your contributions are not just valued, but celebrated. Be part of a supportive work environment fosters collaboration, creativity, and a sense of belonging, empowering you to thrive professionally and personally.
About the company
As a pioneering force in the marketing technology industry, our client has established itself as a leader in enabling organizations to orchestrate personalized, data-driven marketing campaigns across diverse channels. Their intuitive software empowers marketers to forge deeper connections with customers and deliver impactful messages at scale.
Driven by a team of passionate professionals, our client's success is rooted in a culture of continuous innovation and a relentless pursuit of excellence. They offer an exciting opportunity for individuals who are eager to leave their mark in the ever-evolving landscape of marketing technology .
About the job
Our client is seeking a dynamic Account Manager to join their growing team. In this role, you will play a pivotal role in managing a portfolio of key clients predominantly from the retail and media sectors, ensuring their satisfaction, retention, and success.
4. Build lasting relationships: Cultivate strong, enduring relationships with clients, gaining a deep understanding of their objectives and challenges.
5. Drive revenue growth: Identify opportunities for upselling or cross-selling additional products/services to meet client needs and foster revenue growth.
6. Provide strategic guidance: Deliver regular performance reports and business reviews to clients, offering strategic insights and recommendations.
7. Ensure client satisfaction: Collaborate closely with internal teams to address client concerns promptly and ensure overall satisfaction.
8. Leverage insights: Monitor client usage metrics and provide strategic guidance based on actionable insights to drive continuous improvement.
About the ideal candidate
9. Proven Track Record: Demonstrate a history of success in account management or client-facing roles, ideally within the marketing technology or SaaS industry.
10. Strong Communication Skills: Possess exceptional communication and interpersonal skills, with the ability to build rapport and credibility across all levels of stakeholders.
11. Problem-Solving Acumen: Exhibit strong problem-solving and decision-making abilities, with a keen focus on delivering customer-centric solutions.
12. Language Proficiency: Fluency in both Dutch and English is essential to effectively manage a diverse portfolio of clients.