We are currently looking for an experienced Release & Change Manager for a large international financial organization operating in a regulated and ITIL‑driven environment. Role & responsibilities End‑to‑end ownership of Change & Release Management across both project‑related and BAU activities Close collaboration with IT Managers, application teams and external service providers Coordination, risk assessment and validation of changes and releases Ensuring process compliance, quality and operational readiness Actively challenging suppliers on procedures, reliability and delivery Acting as backup Incident Manager, including coordination of major incidents, communication and post‑incident follow‑up Contributing to governance, audits, KPIs, SLAs and continuous process improvement initiatives Documenting and improving ITIL processes (Change, Release, Incident) Profile Senior, hands‑on Change & Release Manager Strong background in ITIL environments Experience in complex, enterprise‑level infrastructures Comfortable in operational and governance‑oriented contexts Ability to operate calmly and decisively in high‑pressure situations Location: Brussels / hybrid