Location: Lisbon, Portugal
Contract Type: Full-Time, Permanent
Work Model: On-Site / Hybrid
About the Opportunities
We are hiring Dutch-speaking Customer Service Representatives to join international teams based in Lisbon, Portugal.
You will assist Dutch-speaking customers by phone, chat, and email for leading global brands in E-commerce, Technology, Digital Marketing, Travel, and Social Media.
This opportunity is perfect for Dutch speakers looking to gain international experience, relocate to sunny Portugal, and develop their career in customer experience with full relocation support.
Main Responsibilities
* Provide top-quality support to Dutch-speaking customers
* Handle inquiries regarding products, services, or technical issues
* Maintain service quality standards and meet performance KPIs
* Deliver solutions with empathy, accuracy, and professionalism
* Work closely with international colleagues across multiple departments
Your Profile
* Fluent in Dutch (C1/C2) and good command of English (B2)
* Experience in Customer Service, Sales, or Technical Support is a plus
* Problem-solving mindset and customer-oriented attitude
* Strong communication and multitasking skills
* EU citizenship or valid residence in Portugal
What’s Offered
* Base Salary: €1,100–€1,400 × 14 months
* Performance Bonuses
* Meal Allowance
* Health Insurance
* Paid training and internal career development programs
* Multicultural, inclusive, and international work environment
Relocation Package
* Paid flight to Lisbon
* Temporary hotel accommodation
* Shared apartment
* Full support from the relocation and onboarding team