Overview
Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 11,000 employees are working on this permanent challenge at over 90 locations.
Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.
Please visit
Responsibilities
1. Liaise with customers and colleagues in the site planning process prior to installation
2. Inspect, install, set up, test and achieve specifications of systems and accessories at customers’ sites, and deliver basic operator training
3. Carry out breakdown and planned maintenance at customers’ sites
4. Provide technical, software and application related support and assistance to customers and to colleagues, either directly or by remote diagnosis
5. Carry out procedures necessary to validate systems to certifiable standards
6. Provide technical input to the sales team in non-routine sales cases
7. Frequent travel within the Nordic Countries is an essential part of the job. Travel to customer sites abroad can occur, especially within Europe.
8. Activities will cover all products manufactured or represented by the Company.
Qualifications
9. Qualification in electrical or electronic engineering, chemistry or biochemistry. Similar level of knowledge and /or skill gained by practical experience in the Mass Spectrometry field is a clear plus.
10. solid technical or scientific background gained in industry or academia
11. proven experience in field service work
12. a current driving license
13. no visa restriction preventing travel in the USA or EMEA
14. good at building relationships through inspiring trust and confidence
15. self-motivation and a willingness to work with others toward a shared goal
16. the ability to contribute to a team effort, yet to accept responsibility for an individual role within the team
17. excel at continuous learning in a rapidly advancing technological area
18. capacity to take responsibility for the complete installation and commissioning of sophisticated instrumentation and to instruct users in its basic operation
19. ability to diagnose causes of malfunction and to actively resolve customers’ service problems
20. good computer literacy, including familiarity with data system hardware and industry standard operating systems
21. Ability to communicate effectively at all levels with good spoken and written English, Dutch