Description:
We are looking for a Senior Business Analyst to join a squad focused on Building & Facility Services in Brussels, Belgium, working in a large-scale Agile environment.
Mission context:
You will join a transversal IT department supporting multiple business lines. Working within the Facility & Purchase to Pay cluster, you will ensure business continuity, take ownership of Epics and Features, and support both Facility colleagues and end-users by ensuring the proper functioning of tools and processes.
Your responsibilities:
Business Analysis & Requirements
* Gather, challenge and consolidate needs from a diverse set of internal and external stakeholders
* Define product concepts, detailed processes and functional architecture in collaboration with relevant experts
* Define acceptance criteria for Epics and Features under your lead
* Collaborate with the Product Owner and development team during Feature refinement
Testing & Quality
* Support business and user testing
* Organise and assist with User Acceptance Testing (UAT)
* Continuously challenge and improve existing processes for efficiency and compliance
Documentation & Change Management
* Create and maintain clear documentation for execution, incident resolution and support
* Lead change management activities: training, workshops and communication
* Apply Agile Way of Working: refinement, delivery process, QAP and sprint ceremonies
Your profile:
Must have:
* Minimum 5 years of Business Analyst experience
* Fluent English (mandatory working language)
* Strong experience with Agile methodology
* Proven stakeholder management and communication skills
* Experience with UAT organisation and process documentation
Nice to have:
* Facility Management experience combined with financial insight
* Archibus FMIS knowledge
* BPMN tool usage
* Dutch and/or French
Soft skills:
* Analytical mind with strong conceptual thinking
* Structured, solution-oriented and methodical
* Strong negotiation and persuasion skills
* Team player, open to change, adaptable communication style
Practical information:
* Location: Brussels — Hybrid (minimum 50% on-site)
* Level: Senior
* Work mode: Agile / Squad
* Start: as soon as possible