Join us as a Customer Service Employee and become an Ambassador of Light at VELUX!
Want to brighten your career within a leading company creating sustainable indoor living environments? At VELUX, we value natural daylight and outstanding customer service. If you're dynamic, enjoy connecting with people, and want to grow in an international company, this opportunity is for you!
As a Customer Service Employee, you will be the first point of contact for our customers and partners. You'll answer their questions, advise them on our products and services, and provide tailored offers. You'll work closely with your colleagues to deliver excellent customer service and contribute ideas to improve our processes.
* You are fluent in French and Dutch (English is a plus!).
* You have experience in customer service and genuinely enjoy helping others.
* You are an excellent communicator, both written and spoken.
* You can spot sales opportunities and recommend the right products at the right time.
* You are flexible, eager to learn, and able to adapt during busier periods.
* A bright working environment with modern, newly renovated offices.
* 2 days of remote work per week for a better work–life balance.
* Nice perks: coffee, tea, organic fresh fruit, snacks, meal vouchers, and more.
* Comprehensive health and hospitalization insurance for you and your family.
* Discounts on our products for you and your loved ones.
Busy Periods, Point of contact, Service, Advise on Products, Customer Service, Process Development, Communication, Sales Opportunities, Answering Questions, Assisting People, Contracts
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