What will you do?
Your mission
In this role, you support the daily operational management and capacity optimization of our parcel locker network. You take a leading role within the control room to guide decisions, identify bottlenecks, and collaborate with various teams. Additionally, you perform in-depth analyses on the usage of lockers and post points, focusing on how they contribute to profitability. You ensure clear, data-driven insights that improve capacity usage and operational performance in the long term.
Tasks and Responsibilities
For this position, you will end up in one of two sub-teams. You will be more involved in reporting, focusing on KPIs and more financial analyses. You don't have to be a technical data expert, but you have to know your way around Excel, Power BI and other reporting tool while also having great business understanding. The goal is to form the connection between the data and the business.
Data analysis and profitability insights
* Conduct analyses to provide insight into the impact of asset usage (lockers and post points) on profitability and costs.
* Prepare reports summarizing financial and operational performance, presenting key KPIs for strategic decision-making.
Capacity forecasting and optimization
* Collaborate with the team to make data-driven forecasts about capacity needs based on historical data, seasonal trends, and expected peak moments.
* Develop strategies for optimal use of lockers and post points, focusing on balancing customer satisfaction and cost control.
Stakeholder management and multidisciplinary collaboration
* Serve as a bridge between the Capacity Management Team, operations, and commercial teams, aiming for alignment and improvement in capacity usage.
* Support multidisciplinary projects, providing clear insights into capacity challenges and their impact on the company's profitability.
Process improvement
* Identify operational improvements based on daily steering data and develop proposals that contribute to efficient capacity management.
* Propose innovative methods for capacity and cost optimization, both short-term and long-term.
Presentation and visualization of results
* Develop visually impactful presentations and reports that present meaningful insights on capacity usage and profitability to stakeholders.
* Communicate analyses clearly, making complex operational and financial data understandable for various teams.
Who are you?
* Master's
degree in Business Administration, Business Engineering, Logistics, Data
Science, or a related field.
* Experience
in a role as a Business Analyst (minimal experience 2-3 years) or as a
consultant in a related branch.
* Strong
Excel skills for data manipulation and visualization; experience with
PowerPoint for preparing management presentations.
* Excellent
analytical skills with the ability to understand and communicate the impact of
capacity decisions on profitability.
* Experience
working with operational teams and ability to function effectively within a
multidisciplinary team.
* Good
communication skills, both written and verbal, for clearly conveying insights
and analyses to various stakeholders.
* Basic
knowledge of BI tools such as Power BI or Tableau is an advantage.
* Affinity
with capacity and demand forecasting techniques.
* Experience
with operational management in a control room setting is a plus.
What do we offer?
Like a long-awaited parcel, we want to make you feel welcome and valued. Our offer includes a competitive monthly salary, that goes without saying. On top of that, you can count on:
* Meal vouchers of €8 per working
day
* Hospitalization-, group- and
disability insurances
* A phone subscription, including
25GB data
* A flexible renumeration plan,
which allows you to customize your own benefits. A company car, bike
leasing, public transportation, extra days off,... the choice is yours
* Possibility to enter the
Federal Mobility plan
* Work/life balance, thanks to
flexible working hours and the possibility to work from home
* 20 days of statutory leave and
7 additional extralegal days off
* An end-of-year and
performance-based bonus and double holiday pay
* Many benefits from more than 100 bpost-partners
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