B.E.S. (Business & Engineering Solutions) is growing and thus welcoming a new Field Service Manager in our Medical Devices team.
As a Field Service Manager at B.E.S., you will ensure that the team is managed in a professional and sustainable way including achieving the ambitious global growth objectives. This function aims to secure standardization and optimization over the end-to-end processes.
Your responsabilities:
* Lead an engineering team handling installation, maintenance, and repair of the client systems.
* Ensure on-time delivery of high-quality, fully operational products.
* Plan maintenance, upgrades, and emergency tasks; ensure policy compliance.
* Supervise FSEs, handle escalations, recruit and support team development.
* Oversee testing and mission allocation; mentor junior engineers.
* Manage KPIs, timesheets, budgeting, and process compliance.
* Optimize planning, workload distribution, and recruitment processes.
Your profile:
* Master’s degree in Electromechanical Engineering (or equivalent experience)
* Minimum 5 years of team management experience (or equivalent)
* Excellent command of Excel and Microsoft Office Suite
* Fluent in English (written and spoken); French is a plus
* Strong organizational and planning skills
* Excellent interpersonal communication, with active listening
* Results-oriented with strong problem-solving abilities
* Customer-focused mindset
* Comfortable with new tools and methods that support team adoption
What can you except as a B.E.S. consultant?
* Great projects in Engineering and High Technologies through major players to develop your technical skills and hard skills
* Knowledge sharing processes though our competences centers and experts' communities to grow your multi-sectorial knowledge
* A strong development plan to improve your soft skills such as Leadership, Communication skills, Change & People management capabilities...
* A full package made of gross salary on 13.92 months, lunch allowance, entertainment expenses, company car & fuel card, group insurances OR FREELANCE contract
* A friendly, lively working environment within a dynamic and motivated team !!