ContextAre you passionate about ServiceNow ITOM and eager to work on strategic projects in Luxembourg? Join Audensiel and become a key player in the digital transformation of our major clients.Your responsibilitiesImplement and configure ITOM modulesEnsure data quality and consistency within the CMDBCollaborate with infrastructure and application teams to integrate ITOM into the existing ecosystemLead business and technical workshopsContribute to digital transformation and the optimization of IT processesYour profileMinimum 5 years of experience with ServiceNow ITOMStrong expertise in Discovery, Service Mapping, CMDB, and data modelsSolid knowledge of network, system, and cloud environmentsAbility to lead workshops and interact with various stakeholdersLanguages: fluent in French and English (spoken and written)Recruitment processFirst conversation with a Recruiter to get to know each otherMeeting with a Business Manager to discuss your career goalsPresentation to the final clientStart of the assignment