* Act as the main technical contact for customers
* Lead system integration and performance discussions
* Diagnose and resolve complex cross-system issues
* Manage high-impact technical incidents end-to-end
* Analyse performance data and provide actionable insights
* Collaborate with engineering and production teams
* Improve support processes and knowledge management
* Mentor junior engineers and support team development
* Minimum 4 years' experience in engineering or systems roles
* Strong system-level understanding (interfaces, performance)
* Experience with complex multidisciplinary systems
* Customer-facing experience in technical environments
* Professional proficiency in English
* Competitive salary package with extra-legal benefits
* Hybrid working environment
* Opportunity to work on cutting-edge space technologies
* Strong learning curve and career growth & International and collaborative environment