Our client, a major organization in the transportation sector, is entering a significant renewal phase of its managed services contract. The project requires a senior professional to lead the technical post-transition phase and orchestrate the migration of services across cloud, on-premises, and network environments. This role ensures operational stability and alignment with a large-scale transformation program through effective governance and stakeholder coordination.
Responsibilities
* Lead technical post-transition activities across cloud, on-premises, and network service towers.
* Orchestrate migration workflows between internal teams and external service providers to ensure alignment with contractual commitments.
* Implement governance structures for post-transition activities and act as the central coordination point for operations.
* Liaise between transformation leadership, service owners, and external vendors to facilitate communication and decision-making.
* Monitor service stability, performance, and SLA adherence while mitigating operational risks and gaps.
* Review and align technical documentation with NIS2 requirements to ensure readiness for handover.
* Provide regular status reports and track KPIs, milestones, and deliverables for governance bodies.
Qualifications
* You have 15+ years of professional experience in IT environments.
* You possess 10+ years of experience in Transition Management, Service Management, or similar senior operational roles.
* You bring 10+ years of experience managing complex workstreams using structured plans and tracking tools.
* You possess 5+ years of experience coordinating transitions specifically between outsourcing partners.
* You have 5+ years of experience in the operations domain covering infrastructure and managed services.
* You have experience ensuring compliance with NIS2 requirements and documentation standards.
* You're a strong communicator with proven stakeholder management skills in complex environments.
* You are fluent in Dutch and French (at least one at C1 level and the other at B2 level) with a B2 level of English.
Nice to Haves
* Experience with specific monitoring and observability tools used in large-scale infrastructure environments.
* Willingness to obtain additional certifications in Cloud Services or ITIL.
Job Details
* Start date: 08/06/2026
* Duration: project until 31/05/2028
* Work regime: Full-time (1 FTE)
* Location: Brussels
* Working model: Hybrid (2 days onsite per week, with Thursday as a fixed day)
* Contract: open to both permanent employees and freelancers
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