Position
As a
Sales Operations Coordinator
, you will support the Sales Team in their daily activities and ensure that the sales process runs smoothly and efficiently. You act as the link between customers, account managers and internal departments, playing a crucial role in ensuring customer satisfaction and achieving commercial goals.
Responsibilities
* Supporting account managers in preparing quotations, tenders and other customer requests
* Entering orders into the ERP system
* Handing over confirmed projects to the operational departments
* Managing customer data and keeping the CRM, ERP, and central data (NAS) systems up to date
* Acting as the first point of contact for customers with questions about products, orders, etc.
* Managing the central sales email inbox ( )
* Preparing sales reports and sales analyses for management
* Assisting in the organization of meetings, trade shows, customer visits, and promotional activities
* Proactively identifying opportunities and improvements in the sales process
* General support of the Sales & Marketing team: tracking absences, preparing business trips, etc.
Profile
* Bachelor's level education, preferably in a commercial field
* At least 1–3 years of experience in a commercial support role
* Excellent communication skills, both verbal and written
* Good command of MS Office and experience with CRM systems
* Customer-focused and proactive attitude
* Accurate, stress-resistant, and capable of handling multiple tasks simultaneously
* Proficiency in Dutch and English (additional languages depending on the market)
Offer
* A varied and responsible position within a dynamic organization
* Opportunities for personal development and career advancement
* Competitive salary and attractive secondary employment conditions
* A collegial working atmosphere with short lines of communication