Objective:
To support the dynamic growth of Hermès in Hong Kong and Macau, we are seeking a strategic and analytical Merchandise Planner. Responsible for ensuring optimal inventory health, this position acts as a key operational and analytical partner to Merchandising, Retail, and Logistics, directly contributing to the success of commercial initiatives and the subsidiary's strategic goals.
Responsibilities:
1. Inventory Allocation & Optimization:
• Conduct analysis of sales trends, sell-through, MOS, and other key performance index to identify risks, opportunities, and actionable insights
• Develop and execute stock allocation strategies for new launches, and carryover replenishment across Retail stores and E-commerce
• Manage allocation parameters and the execution of stock moves for the assigned métiers, ensuring alignment with the overall merchandising strategy
• Proactively manage stock rebalancing and regional transfers to react to sales trends and support store events
2. Planning & Forecasting:
• Partner with the Merchandising team to build and refine sales and stock forecast plan by product and reference level
• Lead the replenishment process, translating forecasts and sales data into reorder recommendations to maintain optimal stock levels
3. Reporting & Data Governance:
• Build and maintain sales performance reports to support Merchandising team and Management strategic decision-making
• Monitor and report on delivery status and fulfillment rates for new product launches, ensuring alignment with commercial plans
• Conduct analytical deep-dives and prepare data-driven buying presentations in conjunction with merchandiser's strategies prior to key buying meetings
• Ensure the integrity of all planning and allocation data (e.g., minimum / maximum quantity, replenishment rules) are well maintained in relevant systems
• Collaborate with the IT team to enhance reporting tools, dashboards, and process efficiency
Requirements:
• Minimum 3-5 years experience in Merchandising, Planning or Allocation within the luxury retail or fashion sector
• Highly organized, detail-oriented with strong analytical skills
• Good Team Player and with Excellent Communication & Interpersonal skills
• Ability to work autonomously and proactively in fast-paced environment
• Agile, proactive and able to adapt to dynamic priorities and committed to deadlines
• Advanced proficiency in Microsoft Excel
• Prior experience with merchandise allocation/ replenishment software is a strong plus
• Fluent in written and spoken English, Cantonese and Mandarin. French is a plus
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
Hermès Hong Kong and Macau, a subsidiary wholly owned by Hermès International, was established in Hong Kong in 1973; and extended to Macau in 2004. Currently, HAP manages the business operations of 5 Hermès stores including a Flagship Store in Hong Kong and 4 in Macau.
Underpinned by exceptional know-how, creative freedom and constant quest for the finest materials, Hermès embodies the same value to our talent. Hermès takes great care to ensure diversity in its employees' profiles and career development: everyone is able to find fulfilment through the opportunities provided by the house. As part of its commitment to talent localization, diversity and inclusion, we has been actively recruiting and nurturing local talent. Mindful of its employees' well-being and collective success, Hermès is an international house with a profoundly human dimension. Its work environment is designed to be human in size and in harmony with the surrounding natural environment. This sustainable approach is reflected in the house's local integration, in parallel with all the initiatives that structure its commitment to social responsibility.
Join us and start a collective adventure