Duration : 3 to 6 months
Main Responsabilities :
Sales & Service :
• Be the client’s first impression of Hermès image & convey warmth, courtesy, elegance and simplicity at all times
• Greet and welcome clients as they enter and leave the store
• Provide excellent customer service adapted the culture & personality of each client and maintain a pleasant shopping environment consistent with the Hermès brand image
• Develop sales across all product universes, always keeping in mind the quality of products & the excellence of service that Hermès wishes to give to its clients
• Identify & handle client enquiries and concerns
Participate in the life of the store :
• Communicate your enthusiasm to those around you
• Demonstrate versatility : product knowledge and participation in sales-related tasks
• Be supportive of peers
Profile :
• Strong communication and interpersonal skills
• Strong team spirit
• Ability to lead and drive performance and customer service
• Strong problem-solving capabilities and outstanding organizational skills
• Spirit of curiosity, broad interest/knowledge in topics of general culture
• Ability to adapt to different cultures & a real sense of empathy
• Presents perfectly (grooming)
• Fluent in English. Any other language is a strong asset