Customer Service and Logistics Assistant
About the Job
We are seeking a highly organized and detail-oriented Customer Service and Logistics Assistant to support our team in providing exceptional customer service and logistical support. As a Customer Service and Logistics Assistant, you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction, as well as assisting with logistics tasks such as order tracking and shipment updates.
Key Responsibilities
* Handle customer inquiries via phone, email, or chat
* Resolve customer complaints in a timely and professional manner
* Assist with logistics tasks such as order tracking and shipment updates
* Collaborate with internal teams to ensure accurate order fulfillment and shipping
Requirements
* Bachelor's degree in Business Administration, Marketing, or related field
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Proficiency in MS Office and CRM software
Benefits
* A comprehensive internship program with opportunities for growth and development
* A dynamic and supportive team environment
* Ongoing training and feedback to ensure success in the role