ServiceNow ITOM/CMDB Developer (Discovery Specialist)
Location: Remote (Europe-based) | Contract: 6 months (with possible extension)
Overview:
We are seeking an experienced ServiceNow Developer specialising in ITOM and CMDB, with a strong focus on Discovery. This fully remote role is open to professionals based anywhere in Europe. You’ll play a key part in maintaining and optimising discovery processes, ensuring reliable CMDB data, and supporting broader ITOM initiatives, particularly during periods of resource transition.
Key Responsibilities:
* Manage and maintain Discovery schedules across environments
* Troubleshoot Discovery-related issues (e.g., network, credentials, SSH)
* Provide hands-on support across ITOM and CMDB modules as needed
* Collaborate with internal teams to ensure data integrity and operational continuity
Required Skills & Experience:
* Proven experience with ServiceNow Discovery and CMDB management
* Strong understanding of network protocols, SSH, and connectivity troubleshooting
* Flexible and adaptable approach-able to step into key areas of ITOM delivery as needed
* Strong English skills
Desirable:
* Experience with Service Mapping, Event Management, or ITOM integrations
* ITIL Foundation certification
If you’re an experienced ServiceNow professional looking for a remote, high-impact role in a collaborative European environment, we’d love to hear from you.