As a Partner Agile Delivery Manager you will be part of the Product & Technology domain and report to the Technology Partner Management Team Manager. You will work closely together with Telenet senior management to establish and nurture long-term relationships with our strategic partners. You align Telenet's organizational objectives and the business objectives of our partners.
Tasks:
1. Act as the primary liaison between internal teams and external strategic partners, fostering strong relationships and ensuring alignment with business objectives. Establish and maintain close collaboration with internal stakeholders, ensuring seamless communication and accountability.
2. Oversee end-to-end service delivery, ensuring compliance with contractual obligations, SLAs, budget constraints, and business priorities. Monitor and optimize service performance, proactively leading improvement initiatives to enhance efficiency and effectiveness.
3. Manage the governance framework for strategic partners, acting as the key commercial contact and ensuring strong working relationships.
4. Serve as the single point of contact (SPOC) across the organization to address and resolve escalations related to partners capacity issues, dependency management, and team dynamics.
5. Consolidate demand forecasts and rolling roadmaps, aligning with partners to assess upscaling and downscaling needs.
6. Oversee budget management, ensuring cost control, accurate billing, and financial optimization within scope.
7. Lead strategic transformation and continuous improvement efforts, fostering innovation and cost efficiency by identifying and addressing structural challenges. Oversee contract negotiations, renewals, and performance evaluations for strategic partners.
What We Have To Offer:
You will be joining one of Belgium’s larger technology players, a vibrant company where innovation is all around you and our customers are what drives us. We lead by empowering our people and helping them grow. We invest fully in you, adapting your work environment optimally to what you need.
8. A varied job where you can create impact and influence senior management decisions.
9. We stimulate your personal growth with internal mobility opportunities and extensive learning possibilities.
10. A diverse working environment, open to all.
11. Flexible working, based on 2 office days and 3 homeworking day/week.
12. A competitive gross monthly salary that we complement with a lot of fringe benefits (meal vouchers, cell phone, company car, hospitalization insurance, telephone subscription, discounts on Telenet products, ...).
13. The fine company of passionate colleagues and inspiring international contacts.
Our ideal Partner Agile Delivery Manager:
14. Has Technology close to the heart and strives to combine it with great business acumen.
15. Has 10+ years of experience in IT delivery management and supplier management in a technological environment.
16. Is passionate about improving relationships and want to create impact.
17. Is a servant leader, with strong people skills, high personal credibility & bridge builder attitude.
18. Has expertise in different contract models (outsourcing, joint ventures, vested, offshoring, right shoring, etc.).
19. Works autonomously, is result oriented and have the self-confidence to lead senior negotiations. Has strong negotiation and influencing skills which are needed due to the nature of the work.
20. Is an improvement oriented professional who enjoys working in a demanding and collaborative environment. Has sound judgment and the ability to make clear and succinct reasoned recommendations.
21. Has highly developed written and oral communications skills in English. NL & FR are a plus.
Apply now!
We offer you a job where you drive Belgium’s technology landscape in a sustainable way, while continuing to learn and grow every day. Are you ready to help us, our partners and our customers prepare for tomorrow? Reach out and let’s discuss if you are the new Partner Agile Delivery Manager at Telenet!