Order management operationsJob Description: ‒ Cargo tracking and data update‒ Monitor and manage internal performance to achieve KPIs and improve service‒ Create solutions based on the clients demand and maintain SOP based on business Requirement‒ Support on transportation sourcing and billing‒ Facilitate communication between clients and colleagues‒ Cooperate internally with others colleagues‒ Coordinate with internal and external customers to identify needs and be the go to person for transportation issuesQualifications‒ Experience in logistics /e-commerce/ customs is preferred‒ Communicate clearly in Chinesse and English, other languages is a plus‒ Organized, stress resistant and result-oriented solution thinker‒ Strong communication and organizational skillsQuality analysisJob description1. Data Quality Monitoring & Analysis‒ Responsible for daily data monitoring to help the team meet timeliness targets, using validation tools to ensure data integrity and accuracy.‒ Detect data anomalies (e.g., missing records, duplicates, or abnormal fluctuations) in a timely manner, perform root‐cause analysis, and use standardized processes to report issues to clients and technical teams, driving resolution.‒ Regularly compile data quality reports, track historical validation results, and optimize monitoring rules (e.g., strict vs. lenient rule configurations) to prevent the spread of bad data.2. Requirements Gathering & Management‒ Collect and organize business requirements, draft clear requirement documents that define features and priorities.‒ Coordinate with product, technical, and operations teams to drive requirement development and testing, ensuring on‐time delivery and adherence to expectations.‒ Monitor post‐launch usage, gather feedback, and drive iterative optimizations.Qualifications‒ Proficient in Excel and other data‐handling tools to support monitoring report creation and requirement documentation.‒ Experience in optimizing data monitoring processes and requirement management standards to improve cross‐departmental collaboration.‒ Fluent in English and Chinese.