Willing to start a new freelance challange? Get in touch.
What You'll Do
* Stabilize IT operations across a complex, multi-vendor environment → Ensure critical systems are reliable, available, and predictable
* Reduce major incidents and improve service quality → Build structured incident management and drive root-cause elimination
* Own and evolve the IT operating model (TOM) → Bring clarity to roles, processes, governance, and accountability
* Lead and structure a multidisciplinary IT team → Create focus, ownership, and performance across infra, apps, and support
* Drive execution of digital transformation initiatives → Turn strategy into delivered, operational solutions
* Manage and challenge external IT suppliers → Enforce SLAs, improve delivery quality, and reduce dependency risks
* Align IT with business and regulatory constraints → Ensure solutions meet operational, legal, and procurement requirements
* Support public procurement processes for IT services and platforms → Translate operational needs into clear, enforceable contracts
What you bring
* 8+ years in IT, including leading IT operations (RUN) in complex environments
* Proven experience stabilizing or restructuring IT services
* Strong track record in multi-vendor management (outsourcing, integrators)
* Experience delivering transformation while maintaining operations
* Leadership experience managing teams
* Hands-on experience with incident and crisis management
* Ability to operate in regulated or structured environments (public sector is a plus)
* Experience with public procurement / RFP processes
* Familiarity with ITIL, COBIT, ISO27001
* Exposure to hybrid cloud environments (Azure)
* Experience with enterprise ecosystems (SAP, Salesforce, M365)
Interested? Apply today!
myNEBIRU: Not into this role, but interested in what NEBIRU does? That’s totally fine.
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