Opened since May 2025, The Standard, Brussels marks the hotel brand’s third outpost in Europe.
Set in the city’s Northern Quarter, The Standard, Brussels brings the brand’s design, culture and activation-driven philosophy to Belgium.
We are defined by our richness of personality, diversity of background and lifestyle and are now looking for an Shift Leader who will embody our ‘Anything but Standard’ ethos.
Your role
As the Shift Leader for The Standard, Brussels you will work in partnership with the Front Office Manager and support all aspects of our Front Office operations team; to create a seamless arrival and departure experience (as well as everything between) for our guests.
Your keen eye for details means that you never miss a thing, and your presence within the operation will ensure that our property is maintained meticulously and each area staged to optimize our guest’s experience. In addition to overseeing your team and service delivery there are a number of additional management duties you will undertake.
This is not a ‘Standard’ Shift Leader role so you will need to have serious stamina and passion, be highly social, upbeat, and friendly; confident and handle pressure well; thrive in a high-volume, high-energy environment and able to work equally well both independently and as part of a the front office team.
Do you have what it takes to be our Shift Leader at The Standard, Brussels....
A minimum of 3+ years’ experience as an Shift Leader or Front Office Supervisor gained within a similar Lifestyle Hotel or large 4- or 5-star Hotel in Brussels is essential for this role
In addition to this you may also have….
1. A sold understanding of all Hotel and Front Office operations and the creation of operating procedures
2. A solid understanding of the Brussels Hotel market, local business requirements and understanding of the local labour market
3. A background in a large Hotel +200 bedrooms
4. Have previously worked and managed a large team
5. Experience across a range of management disciplines, with exceptional attention to detail and the ability to work on multiple projects simultaneously
6. Experience of using Opera / Opera Cloud PMS and Knowcross is preferred with strong Administration and IT and Excel skills
7. Fluency in French and Dutch in addition to English is required for this role
8. If you think you have what it takes to be our Shift Leader at The Standard, Brussels we’d love to hear from you!
Benefits Include
• CDI - Contrat à Durée Indéterminée
• 20 Days Holiday + Public Holidays
• Meals on Duty
• Worldwide Travel Discounts via The Standard Advantage platform & Hyatt Hotels
• Employee & Family Rates across all Standard and Bunkhouse properties
• In-house Experience Programme
• F&B Discounts of 25%
• Recruitment Referral scheme
• Local Transport benefit
• Eco-vouchers
• Social Committee with regular monthly social activities