Exciting opportunities await at Mercier Consultancy MD! We are looking for a passionate Hungarian Speaking Gaming Support Representative to join our dynamic team. This role offers the unique benefit of paid relocation to Sofia, Bulgaria, making it the perfect chance to advance your career while discovering a new culture. In this position, you will assist our Hungarian-speaking customers, providing them with top-notch support as they explore our gaming products and services.
Key Responsibilities
* Deliver outstanding customer support via various communication channels to Hungarian-speaking clients.
* Address inquiries related to game functionalities, account issues, and provide troubleshooting assistance.
* Record customer interactions and feedback for continuous enhancement of service quality.
* Work closely with the development team to escalate and resolve complex gaming-related issues.
* Stay informed on game updates, community trends, and company developments.
Requirements
* Fluent in Hungarian with excellent written and verbal skills; knowledge of English is beneficial.
* Prior experience in a customer support role, preferably in the gaming sector, is a plus.
* Strong interpersonal skills and a knack for problem-solving in high-pressure situations.
* Detail-oriented with the ability to manage multiple tasks efficiently.
* A proactive attitude towards helping others and enhancing their gaming experience.
* Interest in gaming and familiarity with various gaming platforms is preferred.
* Willing to relocate to Sofia, Bulgaria, and integrate into the local lifestyle.
Benefits
1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Fully Paid Training
4. Monthly Performance Bonus
5. Welcome Bonus
6. Health Insurance
7. Monthly accommodation bonus
8. And Much More ...