JOB SUMMARYWe are looking for a highly organized and strategic Lead Tender Desk to set up and manage a centralized Group Tender Desk that will support the organization across all tender-related activities. In this role, you will lead the design, implementation, and continuous improvement of the tender process to ensure high-quality submissions and increased win rates. After the initial setup, you will be responsible for running the desk, coordinating cross-functional inputs, and ensuring compliance, efficiency, and excellence in all tender submissions.--------KEY RESPONSIBILITIESSetup PhaseDesign and implement a scalable and standardized tender management process across the organization.Define governance, workflows, and templates for efficient tender response coordination.Identify tooling needs and support the selection and implementation of digital solutions.Align the tender desk strategy with commercial, legal, and operational stakeholders across our organisation and regions.Establish clear roles and responsibilities for all contributors involved in tender preparation.Operational PhaseAct as the central point of contact for all incoming RFPs, RFIs, and tenders.Organize survey of official tender platforms and identify valuable tenders for the GroupLead and coordinate the tender process end-to-end: qualification, response strategy, content collection, review, submission, and debrief.Manage deadlines, allocate resources, and ensure compliance with all tender requirements.Build and maintain a knowledge base of standard content, reusable materials, and best practices.Collaborate with Sales, Legal, Finance, Delivery and other stakeholders to ensure high-quality, tailored responses.Track and report on tender success rates, timelines and areas for improvement.Qualifications and SkillsEducation: Bachelor’s degree in Business Administration, Marketing or a related field.Experience: 5+ years of experience in bid/tender management, proposal writing, or commercial operations.Languages required: Fluent in Dutch, French and English (written and spoken)Organization: Strong leadership, excellent organizational and project management skills. Detail-oriented, structured and able to manage multiple deadlines.Communication and collaboration : strong communicator who can manage stakeholders at all levels across diverse cultures and geographies. Embracing feedback and shared ownership of results.Technical Aptitude: Familiarity with CRM software and a general understanding of technical concepts related to the product or service offering.Metrics of SuccessAccount Growth: Increased revenue from existing customers, measured through up-sells, cross-sells and contract renewals.Client Retention: Renewal rates and overall longevity of strategic accounts.Satisfaction Scores: Customer feedback via NPS or other satisfaction metrics.Business Impact: Additional value delivered to the customer, including measured improvements in customer KPIs or ROI.Strategic Initiatives: Successful delivery of joint initiatives, partnerships and development roadmaps.--------What We OfferThe chance to join a young, dynamic, entrepreneurial environment where initiative and ownership are valued, with a strong contribution to the Company evolution.Opportunities for professional growth and advancement.Competitive compensation and benefits package.The opportunity to work closely with the CCO.--------ApplicationsAre you ready for this exciting challenge? Send your CV and motivation letter to jobs@b12-consulting.com.