About This Role
As a PI Customer Site Manager, you will be responsible for leading and managing one or several PI Customer Site teams performing various activities such as troubleshooting, failure diagnosis, fleet check, field modification, warehousing, etc. Your primary goal is to ensure the successful execution of Commissioning and Validation support at customer sites.
Main Responsibilities:
1. Deploy, manage and enforce the application of Alstom & customer EHS + security rules and relevant PI processes on customer site.
2. Manage PI Customer Site team and its workload, ensuring availability of necessary/qualified competencies of his/her team, planning/coordinating/being technical and administrative support for the employees.
3. Ensure contribution to Reliability Growth and Return of Experience through proper input of Defect/Failure management system, coordinating and collaborating with PI interface teams, regular reporting.
4. Ensure fleet availability according to contractual commitments, responsible to restore availability.
5. Ensure execution of PI scope of activities at customer site including Commissioning and Validation support (if required).
6. Ensures update of the as maintained configuration of product in the field until the end of warranty.
7. Supervise local consignment / warranty stock availability.
8. Provide REX of the Warranty period to the organization trough PI