Wat zal je job inhouden?
Are you organized, customer-oriented, and ready for a new challenge in international logistics? As an Import Logistics Clerk, you play a crucial role in coordinating export processes and providing excellent customer service. Read on and discover what your future could look like in our dynamic team
As an Air Export Agent, you play a key role in the smooth handling of international air freight shipments. You coordinate export operations from start to finish, ensuring accurate documentation and timely execution. With a strong focus on quality and compliance, you translate regulations and procedures into efficient daily practices. Y
As an Import Logistics Clerk you're responsible for the following tasks:
Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operating system
Track and trace Air export files as required
Use Workflows on daily basis
Ensure timely delivery of freight to customers for export shipments
Ensure arrival notices are communicated to overseas and customers
Ensure accurate and timely client and vendors billing.
Interact with our customers in arranging their international shipments, meeting customer service standards
Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)
Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements.
Understand department process flow, constantly looking for areas of improved efficiency
Ensure all customers' standard operating procedures are followed and updated
Meet KPI standards, as per the company procedures
Keying of air import shipment according to the KPI s and customer's requirements.
Release files according to KPI and customer requirements in compliance with all rules and regulations
Overseas communications, timely responses to emails and requests (internal and external)
Wat zoeken we?
The Air Export Agent we're looking for has the following profile:
2-3 years related experience
Bachelors degree
Understanding of air documentation process is needed
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Pro-active, strong organizational skills
Good computer skills (Excel, Word)
IATA certification (preferred)
Fluent in English end a good level of Dutch
Eligible to work in Belgium
Wat bieden we?
A challenging position in a dynamic international environment.
Opportunities for personal and professional growth, with 52 hours of training per year.
A role where you can make an impact and further develop your skills.
A salary based on your experience and competencies.
Do you want to join our team as an Import Logistics Agent? Apply now and join our team
Wie je ook bent, bij ons krijgt ieder talent de kans om te groeien. Diversiteit en inclusie zijn vanzelfsprekend en samen creëren we impact. #togetherwegrow