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Service Reliability Engineer: fixed access
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Client:
Telenet
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
c94e999ef3cb
Job Views:
3
Posted:
17.07.2025
Expiry Date:
31.08.2025
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Job Description:
The Fixed Access Reliability team operates within the Network Service Operations cluster, part of the Infrastructure & Operations tribe. This tribe is the backbone of our Product & Technology circle, dedicated to delivering robust, future-proof services and infrastructure while empowering teams to autonomously deploy applications and network capabilities. We embrace agile methodologies and the principles of Site Reliability Engineering (SRE) from Google to cultivate a positive work environment in Operations, where individuals are encouraged to realize their full potential.
We manage, operate, and support Telenet Fixed Access and Application Networks. We are the hands-on specialist for the Fixed Access and Core Network Services in the organization. We ensure reliability, quality and maintainability of platforms and services. We are proactive reliable partners for our stakeholders. We participate in projects to introduce new technologies, features, and processes with focus on operational validation and acceptance.
Your tasks as our Fixed Access Engineer
Do you want to support systems and services in a professional way? Do you love the combination of operational day-to-day work with a continuous improvement challenge? Then you might be the colleague we are looking for.
* You will be part of a 2ndline Fixed Access Reliability team, working together with your colleagues, but also with the Engineering colleagues, your stakeholders, as well as with the suppliers you will manage.
* While building the experience, you will also handle the day-to-day business: manage, operate, and support the Telenet Access and Application platforms. Deploy and verify releases on the production environment, set up the necessary monitoring, be on-call outside office hours.
* You will continuously look for improvements in the systems under your control, how to automate and make systems self-healing. Advise and support Engineering on the possible improvements and automation. You are also the contact person for the vendors that deliver 3rd line support for the systems under your control.
* Home working is possible as defined by the Telenet rules. You will need to be “on-line” available as Fixed Access Reliability engineer is a supporting department, and you will be the first line for your stakeholders. There will be daily interactions with the rest of the team and good team spirit is key.
What we have to offer
You will be joining a company that invests fully in you, adapting your work environment optimally to what you need. This will allow you to develop while taking care of your work-life balance.What else will we throw into the fray?
* You are given every opportunity to further develop your expertise. We stimulate your personal growth with internal mobility opportunities and extensive learning possibilities, but we also give you the chance to press the pause button after a while or to go in a completely different direction.
* A varied job in which you produce tangible results and make your mark.
* A competitive gross monthly salary that we complement with a host of fringe benefits (meal vouchers, cell phone, mobility budget, hospitalization insurance, telephone subscription, discounts on Telenet products, home working policy, ...).
* The fine company of colleagues who are as passionate as you.
Your profile as our Fixed Access Engineer
* You hold a qualification (Master/Bachelor) in the technical field (ICT, telecom, electronics) or have equivalent experience.
* Service-minded: You keep calm in difficult situations, and you always act with operational excellence in mind
* A self-motivated person, can-do attitude, ready to take on challenges and deliver results
* A motivated team player who can collaborate seamlessly with colleagues
* Analytic approach and problem solving with a “Thinking out of the box” mentality where needed
* You are fluent in English; proficiency in Dutch is an asset.
* Solid understanding of Linux operating systems and container orchestration systems, such as Kubernetes
* DOCSIS and/or GPON/XGS: Understanding of these technologies
* Deep understanding of TCP/IP protocols and their implementation.
* Skilled in using Python for automating repetitive operational tasks, building scripts, and creating monitoring tools.
Nice to have:
* Databases: Knowledge of MongoDB and MySQL.
* APIs: Familiarity with REST APIs.
* Familiarity with Python-based tools like Ansible
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