Customer Service RepresentativeBrussels – On-site, Fixed Term (6 months with potential to be permanent)€3,300 per month
Excellent opportunity for a Customer Service Representative to join a leading company in IT service management that actively promotes the development and growth of your skillset.
This company is a global leader in IT Service Management, driving digital transformation by connecting people, processes and technology. They provide tailored end-to-end Enterprise Service Management solutions, optimising the innovation, efficiency, and scalability of IT services. This company is helping businesses across the globe adopt excellent practice frameworks and achieve sustainable IT excellence.
In this role, you would be the primary consultant for customers, identifying both administrative and technical issues, then problem solving for solutions. Alongside this, you would ensure that all financial and risk regulations are in accordance with compliance. Through this role, you would be continuously learning new skills, developing your own professional and technical knowledge.
The ideal candidate will be familiar with CRM systems, knowledge base platforms and ticketing tools. They will speak either Dutch or French, with a good understanding of English.
This is a fantastic opportunity to join a company that actively promotes the learning and development of its employees,
The Role:Primary contact for customersIdentify issues and propose solutionsMaintain and update process documentationEnsure compliance with risk frameworks and financial regulationsDevelop your technical and professional skillset
The Person:Proficiency in Dutch, French and/or EnglishExperience in a customer service or IT support roleExperience with ticketing tools, knowledge base platforms and CRM systemsAvailable to start immediately
For all other roles, please connect with me at: linkedin.com/in/abigail-francesca-lawrence
Reference Number: 269692
To apply for this role or to be considered for further roles, please click "Apply Now" or contact Abigail Lawrence at Rise Technical Recruitment.
Rise Technical Recruitment GmbH acts an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.