Step up your career: senior System Engineer to manager Are you a seasoned System Engineer ready to take on more responsibility?This role offers the perfect blend of technical expertise and leadership opportunities. What you'll doSupport & Troubleshooting: Solve complex IT issues, manage incidents, and guide junior engineersSystem & Server Management: Maintain and optimize Windows Servers, workstations, and virtual environments (VMware, Hyper-V, Azure)Modern Workplace: Deploy and maintain user devices with tools like Autopilot, SCCM, and IntuneSecurity & Backup: Handle patching, Antivirus (Zscaler, Crowdstrike), and backup tools (VEEAM, Azure Backup)Projects & Implementation: Lead infrastructure and rollout projects from A to Z, with autonomy and ownership Your next step challengeDefine and track SLA/KPIs, oversee problem and change management, and lead major incident responseTake charge of vulnerability management, OS life-cycle planning, and modern workplace optimizationManage relationships with stakeholders and ensure service qualityBe involved in people management and foster team growthWork in line with ITIL best practices to drive service improvements Your skillsSolid experience with Windows, Office 365, VMware/Hyper-V, and backup/security toolsStrong understanding of networking (TCP/IP, DNS, DHCP)Knowledge of ITIL, scripting (e.G., PowerShell), and experience with tools like ServiceNow or JiraFluent in Dutch and English, with French Soft skills that set you apartProactive, solution-oriented, and calm under pressureA real team player who also works well independentlyCustomer-focused, clear communicator, and always eager to learn This is a unique opportunity for a Senior System Engineer who wants to evolve into a strategic, service-driven leadership role. Let's talk if you're ready for the next step.