Job Title: Logistic Officer BeNeLux
The Logistics Officer BeNeLux is responsible for coordinating logistics and customer service activities for our customers in the BeNeLux region. This includes ensuring the complete order-to-invoice process, acting as first point of contact for the local Logistics Service Provider, and monitoring stock levels.
* Forecast product volume per SKU in IBP, aligned with KPI target MAPE (forecast accuracy)
* Monitor stock levels and oversee local batch releases from Orion's export warehouse in Finland
1. Posting goods receipts for the local plant
2. Entering and managing customer orders
3. Creating credit notes for returns and price corrections
4. Managing product price changes at customer level
5. Handling IDOCs
Responsibilities:
* Coordinate logistics and customer service activities
* Ensure the complete order-to-invoice process
* Act as first point of contact for the local Logistics Service Provider
* Monitor stock levels and oversee local batch releases
* Perform SAP-related tasks
* Handle returns in close collaboration with our logistics partner
* Support the dunning procedure in alignment with the Finance team in Finland
* Maintain a matrix of financial contacts for effective dunning communication
* Review and qualify local suppliers and customers regularly
* Support in case of product recalls and Product Defect Notifications
* Serve as backup for complaint handling
Requirements:
* Commercial education and/or degree in Business Administration
* Minimum 3 years of experience in logistics
* Hands-on experience with ERP systems, especially SAP R/3 or S4 HANA
* Excellent Excel skills
* Familiar with lean and quality management methods, as well as project management
Benefits:
* Attractive compensation package
* Meal vouchers
* 32 days of holiday
* Comprehensive group insurance
* Family benefits