About the internship
As a Front Office Management Intern, you will be the first point of contact for our guests. You will contribute to a smooth check-in, check-out, and overall reception flow. At the same time, you will gain insight into the broader hotel operations, from reservations to guest relations. You will be actively involved both in daily operations and behind the scenes.
What will you do?
* Welcome guests with a professional and warm attitude
* Perform check-ins and check-outs
* Manage telephone, email, and overall guest communication
* Support in handling reservations
* Assist in resolving complaints or practical questions
* Update guest profiles and process payments
* Contribute to guest satisfaction and loyalty (Marriott Bonvoy)
* Support the Front Office Supervisor and Operations Manager
Who are we looking for?
* You are currently studying Hotel Management, Hospitality, or Tourism
* You are communicative, guest-oriented, and strong in administration
* You are fluent in Dutch and English
* You are eager to learn, professional, and stress-resistant
* You have a well-groomed appearance and a natural flair
What do we offer you?
* A valuable internship at the reception of an international hotel brand
* Monthly internship allowance of €750
* Guidance from an experienced Front Office team
* A varied workday with plenty of guest interaction
* The opportunity to work with modern systems
* A warm working environment with room for personal growth
About us
We are a leading hospitality group in the heart of Ghent, operating iconic hotels such as Ghent Marriott, Residence Inn by Marriott, the recently opened Holiday Inn Express & Suites, and the soon-to-open Courtyard Ghent & Event Center.
The Ghent Marriott, located along the scenic Korenlei, is the flagship of our portfolio. The hotel offers 150 luxury rooms, 9 versatile meeting spaces, and an award-winning riverside restaurant, Midtown Grill – Ghent's top steakhouse, known for its premium cuts and bold flavors.
Accessibility
Ghent Marriott Hotel is located on the picturesque Korenlei in the heart of Ghent. You can reach us:
* On foot or by bike: near the city center, with bicycle parking nearby
* By public transport: a 5-minute walk from the Korenmarkt tram stop
* By car: parking “Kouter” and “Ramen” are within walking distance
Interested in applying?
Click the ‘Apply now’ button at the bottom of the page.
If there’s a match, you’ll hear from us soon for an introductory interview.
Everyone welcome
We believe in the power of diversity. Whoever you are and wherever you come from. If you’re excited about this role, we encourage you to apply. We look forward to welcoming your unique perspective and experience.