About the internship
As a Front Office Management Intern, you will be the first point of contact for our guests. You will contribute to a smooth check-in, check-out, and overall reception flow. At the same time, you will gain insight into the broader hotel operations, from reservations to guest relations. You will be actively involved both in daily operations and behind the scenes.
What will you do?
* Welcome guests with a professional and warm attitude
* Perform check-ins and check-outs
* Manage telephone, email, and overall guest communication
* Support in handling reservations
* Assist in resolving complaints or practical questions
* Update guest profiles and process payments
* Contribute to guest satisfaction and loyalty (Marriott Bonvoy)
* Support the Front Office Supervisor and Operations Manager
Who are we looking for?
* You are currently studying Hotel Management, Hospitality, or Tourism
* You are communicative, guest-oriented, and strong in administration
* You are fluent in Dutch and English
* You are eager to learn, professional, and stress-resistant
* You have a well-groomed appearance and a natural flair
What do we offer you?
* A valuable internship at the reception of an international hotel brand
* Monthly internship allowance of €750
* Guidance from an experienced Front Office team
* A varied workday with plenty of guest interaction
* The opportunity to work with modern systems
* A warm working environment with room for personal growth
About Residence Inn by Marriott Ghent
Residence Inn by Marriott Ghent is a unique long-stay hotel where guests can feel at home, whether for a short or extended stay. With an enthusiastic team and the warm Marriott service, we aim to provide every guest with a personal and unforgettable experience.
Accessibility
Our location is easily accessible, wherever you’re coming from. Residence Inn is located at Akkerhage 2A, 9000 Ghent, near exit 9 ( Gent) on the E17. Cyclists, e-scooter riders, or speed pedelec users can reach us via safe and well-maintained bike paths with on-site bike parking. Public transport also brings you to our doorstep, with tram and bus stops within walking distance and convenient De Lijn connections.
Interested? Apply now!
Click the ‘Apply now’ button. You’ll be redirected to the job posting on our English-language job site, Aimbridge Hospitality.
Do we see a match? Then you’ll hear from us soon for an introductory interview.
Everyone welcome
At Residence Inn, we believe in the power of diversity. Whoever you are, wherever you come from – if you’re excited about this role, we encourage you to apply. We warmly welcome your unique perspective and experience.