For an international player in the field of logistics, we are currently looking for a new Air import agent.
What does your day look like?
As an Air Import Agent, you are responsible for smoothly and timely coordinating air freight and providing excellent customer service.
You ensure that everything, from freight transportation to administrative processing, runs seamlessly.
* Ensure smooth and timely freight process flow.
* Ensure accurate and timely data entry into our operating system.
* Track and trace Air Import files as required. This can be either internally via exp.o or externally via airline websites or by telephone to airline offices.
* Ensure timely delivery of freight to customers for Import shipments.
* Ensure documents are timely sent to customer or broker for customs purposes.
* Ensure accurate and timely client and vendors billing.
* Interact with our customers in arranging their international shipments, meeting customer service standards.
* Contribute to maintain strong relationships with vendors (airlines, trucking companies, and others).
* Ensure all customers standard operating procedures are followed and updated in the DLSOP.
* Overseas communications, timely responses to emails and requests (internal and external)
What do we expect from our new colleague?
As our new Air import agent, you recognize yourself in following aspects:
* 2- 3 years of experience withing air freight ( import specifically )
* Proactive attitude and well-developed organizational skills.
* Good knowledge of Excel and Word; experience in air freight/logistics is a plus.
* Very good knowledge of English and a good level of Dutch.
* IATA certification is a plus.
* A positive mindset, problem-solving ability, and a good sense of humor.
What do we have to offer?
* A challenging position in a dynamic international environment.
* A fixed contract immediately
* Opportunities for personal and professional growth, with 52 hours of training per year.
* A role where you can make an impact and further develop your skills.
* A wage based on experience (2800-3400)
* Advantages: Meal vouchers, hospitalisation insurance, Eco-vouchers....
Convinced? Apply now and join our team!