As a Service Delivery Manager, you are responsible for managing multiple SAP client contracts and ensuring successful project delivery. Meeting delivery criteria comes naturally to you, and you consistently look for ways to improve the client experience. You enjoy building close relationships with clients and proactively identifying new opportunities that help them grow through innovative initiatives and continuous improvements. As a transversal team leader, you ensure the capacity and availability of the teams.
Your strong people management, presales, leadership, and communication skills enable you to anticipate challenges before they arise. You ensure that all activities are well organized, aligned with agreed timelines, and delivered according to scope and expectations.
Qualifications
We’re seeking passionate colleagues who are eager to push the boundaries in digital transformation and technology consulting. At Sopra Steria, you’ll have the opportunity to grow your skills in a constructive, collaborative team environment, working on impactful projects that drive change for our clients. If you thrive on challenge and meet (most of) the qualifications below, we look forward to your application!
You have knowledge and experience of the following:
At least 5 years of experience in a similar role with a background in SAP
Experience managing client relationships in a professional services context
Solid knowledge of service management frameworks
Strong stakeholder management and communication skills
Languages: Dutch and/or French, English
Benefits
What we can offer you
As a member of one of Europe’s largest digital solutions providers, you’ll benefit from extensive career development opportunities, both local and international. At the Sopra Steria Academy, you’ll be part of a dynamic network of 51,000 professionals at all stages of their careers. With a wide array of offices to explore, you can find your ideal location and take the next step in your career.
You’ll become a part of a major Tech player in Europe recognised for its consulting, digital services, and software development. On top of that, you’ll join a team of dedicated SAP consultants committed to delivering innovative and efficient SAP solutions tailored to meet the unique needs of our clients. With a wealth of experience and expertise, they strive to drive digital transformation and optimize business processes, ensuring our clients achieve their strategic goals.
A company car or mobility budget
Laptop, phone & phone subscription
A competitive salary and indefinite contract
Insurance coverage, meal vouchers, eco-cheques, and more
Continuous learning opportunities through the Sopra Steria Academy to support your career development.
The opportunity to connect with fellow Sopra Steria colleagues at various team events.
Sopra Steria is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, ancestry, nationality, color, family or medical leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, gender (including pregnancy), sexual orientation or any other characteristic protected by applicable local laws, regulations and ordinances. We foster a work environment that is inclusive and respectful of all differences.
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