Division: Group Technology Services (GTS)
The Group Technology Services (GTS) plans, builds and runs the global infrastructure of Euroclear, and is additionally responsible for the IT service management to the operating entities of the various Group markets. GTS operates its IT systems and IT services in such a way that, at an appropriate and benchmarked cost level, it can deliver the agreed levels of service to support the requirements of the business processes, for both normal operations and during disaster recovery.
The Virtual Infrastructure Services team is committed to bring the best computing experience to our Euroclear internal clients (platforms, office and business applications) via innovative virtualized services through its Converged and Hyper-Converged infrastructures.
About the role:
We are looking for a new member for our “Virtual Infrastructure Services” team to share their passion for IT technologies and automation with the team.
This position is centered on the management, support and evolution of the Cohesity Backup, Converged (Vxblock) / Hyper-Converged (Nutanix) infrastructure and different hypervisor technologies (vSphere, Acropolis, Azure) in a 24/7 production environment.
One of the primary goals will be to design and build automation solutions for the virtual infrastructure services offered by the team in order to reduce manual efforts and increase team efficiency.
Responsibilities:
1. Installation, Configuration, and Maintenance: Install, configure, and maintain our technologies within the IT infrastructure. This includes ensuring that all software and hardware components are up-to-date and functioning correctly
2. System Monitoring and Performance Tuning: implement and use monitoring tools to ensure system availability and performance. Perform routine system audits and capacity planning
3. Collaboration and Documentation: work with development teams and other IT staff to support infrastructure needs and maintain comprehensive documentation of systems and procedures
4. Security Management: implement and maintain security best practices for infrastructure, including patch management, antivirus solutions, and vulnerability assessments
5. (Support) the automation of recurrent activities
6. Propose harmonization of existing automation developments.
7. Participate in the Day-to-Day service support (incident, alerts, changes, …);
8. Provide on-call support during out-of-business hours (24/7 watch duty);
9. Take part in the disaster recovery management for the virtual infrastructure (RDR, SWAP, LDR, …);
10. Offer consulting services to “OS” teams (Windows, Linux, Office, Tandem, Mainframe), projects and other customers
11. Support the private cloud strategy in the organization
12. Develop solutions based on analysis of business and technical requirements.
13. Develop architecture and design of projects
14. Develop effective relationships relationship with other key IT experts
15. Work in coordination with the Product Owner, Solution Architects and with other teams/tribes
Requirements:
16. Minimum of 5 years of experience in service engineering or service operations
17. Good knowledge of backup platforms, with at least 2 years experience with Cohesity in larger IT environments
18. Good knowledge of storage platforms (S3, file solutions, …), with at least 2y experience with storage solutions in larger IT environments
19. Good knowledge with management of VMware virtualization environments
20. Good knowledge with Nutanix hyper-converged infrastructures
21. Good knowledge with converged infrastructures (Vxblock)
22. You are passionate about automation and DevOps
23. Knowledge and experience in Ansible and Tower and PowerShell
24. Experience with storage infrastructure management is a plus
25. You are fluent in English, knowledge in French or Dutch is a plus
26. Working experience in an Agile context
27. Drive and energy, entrepreneurial demeanor, hands-on mentality
28. Open to work in a fast moving technical and human environment
29. Able to quickly diagnose system problems and implement solutions to restore functionality
30. Continuing to perform efficiently during difficult situations with high pressure.
31. Be analytical
32. Good collaborator with others as part of larger team.
33. Open to change and evolution.
34. Be able to work with strict deadlines and handle complex situations.
#LI-DL1