Job Title: IT Administrator
Job Type: Freelance / Employee
Location: Schaerbeek, Brussels, Gembloux, Merksem
Language: Fluent Dutch, French & English is required
Keywords: Windows10/11,O365, VOIP, MS Visio
About the Role
* We are seeking a skilled and motivated IT Support Consultant to join a dynamic team supporting a major European energy infrastructure organization. You will be responsible for providing first and second-line IT support across multiple sites, ensuring smooth operations and excellent service delivery.
Key Responsibilities
* Handle call and email intake for IT support
* Create and follow up on tickets using Helpdesk tools
* Execute technical actions based on predefined processes and checklists
* Troubleshoot hardware and software issues
* Manage users via Active Directory
* Support VOIP, VPN, videoconferencing, and network-related tasks
* Stage and configure PCs and peripherals
* Ensure compliance with ITIL procedures and documentation
Required Skills & Qualifications
Languages: Excellent command of Dutch, French, and English
Technical Skills:
* Windows 10/11, MS Office 2016/O365
* Basic knowledge of MS Visio, Adobe, DOS commands
* Active Directory, VOIP, TCP/IP, VLANs, Wifi, VPN
* Videoconferencing, domotica, smartphones, GPS
* IT network topology, VMware, software virtualization
Soft Skills:
* Autonomous, proactive, analytical thinker
* Strong communication and client orientation
* Team spirit and solution-oriented mindset
* Certifications: ITIL certification preferred
* Mobility: Must possess a valid driving license and a car; flexible to travel across sites.
A little about us:
Innova Solutions is a diverse and award-winning global technology services partner. We provide our clients with strategic technology, talent, and business transformation solutions, enabling them to be leaders in their field.
* Founded in 1998, headquartered in Atlanta (Duluth), Georgia.
* Employs over 50,000 professionals worldwide, with annual revenue approaching $3.0B.
* Delivers strategic technology and business transformation solutions globally.
* Operates through global delivery centers across North America, Asia, and Europe.
* Provides services for data center migration and workload development for cloud service providers.
Awardee of prestigious recognitions including:
* Women’s Choice Awards - Best Companies to Work for Women & Millennials, 2024
* Forbes, America’s Best Temporary Staffing and Best Professional Recruiting Firms, 2023
* American Best in Business, Globee Awards, Healthcare Vulnerability Technology Solutions, 2023
* Global Health & Pharma, Best Full Service Workforce Lifecycle Management Enterprise, 2023
* Received 3 SBU Leadership in Business Awards
Stevie International Business Awards, Denials Remediation Healthcare Technology Solutions, 2023