Taken en verantwoordelijkheden
iStorm Projects is the IT Consulting practice powered by the Select Group. Above all iStorm Projects is a human adventure in an ever changing technological world. Our goal is to focus on the well being of our consultants by putting them in the center of every IT projects. Invest in our Human Capital via trainings, competence management and career path is also part of our DNA. iStorm Projects Powered by genuine people paving the way to digital success.
JOB DESCRIPTION
* Provide IT technical assistance over the phone or email
* Perform remote troubleshooting through diagnostic techniques and pertinent questions
* Determine the best solution based on the issue and details provided by customers
* Walk the customer through the problem solving process
* Provide accurate information on IT products or services
* Follow up and update customer status and information
* Identify and suggest possible improvements on procedures
Profiel kandidaat
PROFILE DESCRIPTION
* IT Degree
* Minimum 2 years in as an IT support Engineer
* Strong knowledge of IT systems and applications
* Strong analysis and troubleshooting skills
* Excellent interpersonal skills
* Very good knowledge of Microsoft Office 365 and Microsoft Azure
* Fluent in French and English languages, spoken and written
PROFILE DESCRIPTION
* IT Degree
* Minimum 2 years in as an IT support Engineer
* Strong knowledge of IT systems and applications
* Strong analysis and troubleshooting skills
* Excellent interpersonal skills
* Very good knowledge of Microsoft Office 365 and Microsoft Azure
* Fluent in French and English languages, spoken and written
Geboden wordt Attractive package with company ca