Organisation and department description the company is a consultancy company with 50 employees, they are looking for an " Infra Operations Manager" Job descriptionResponsible for the IT Managed Services & project delivery division within a trusted customer base for Belgium mid market (300 3000 employees),Responsible for Change management, quality assurance, performance and continuity of IT services,Preparing, participating and in charge of the IT Change Advisory Board (CAB) of both internal and main customerParticipate in Implementing & managing IT Governance,Manage a team of 10 system EngineersCustomer management : spotting opportunities at customer and insure company address themOther tasks you will be involved in:Providing leadership to team leads, SLM(s) & project manager(s) and system engineersParticipate in people performance management and helping define development plansParticipate in hiring process, in charge of new hire technical assessment. Profile5 to 10 years work experience as a system engineerIn depth technical knowledge on IT infrastructure & Operations: hosting (cloud / On Prem), networking, security and modern workplace,Knowledgeable on ITSM / ITIL operational phase: Incident management, problem management, change management, capacity management, availability management, service fulfilment, service catalogue, release managementKnowledgeable on managing an ICT Service DeskExperienced with vendor and supplier managementExperience in working with offshore technical teamRequired soft skills:Fluent in Dutch, French, and EnglishProfessional presentation skillset,stakeholder management,Excellent communication skillsInternational / diversity mindset, Attentive to future growth of the team and technology changesAnalytical approach,People management skillsPassion for ITStaying ahead of the curve on technical evolutions within the infrastructure market company is providing services upon, Offer Besides a permanent contract, a competitive salary and extra benefits, we offer you a dynamic work environment with smart colleagues in a fast growing company and clients with exciting challenges. Our management team encourages individual growth and will give you the opportunity to be yourself and to develop yourself