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Ge smallworld support engineer

Tata Consultancy Services
Publiée le 6 juin
Description de l'offre

Are you a GE Smallworld Support Engineer seeking a new interesting challenge? 🔍

If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for! 👀


✍️ WHAT WILL YOU DO

We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks

* Troubleshoot and resolve issues related to GE Smallworld products
* Work with technologies like Magik, Java, Oracle VMDS, SQL, and shell scripting.
* Analyze logs, debug files, and customer cases to identify root causes.
* Install and configure client's products and third-party software.
* Apply patches and software fixes on live customer environments.
* Collaborate with cross-functional teams to implement solutions and share best practices.
* Lead and mentor junior team members in troubleshooting and support.
* Document solutions and contribute to the internal knowledge base.
* Maintain high levels of customer satisfaction through proactive communication and follow-up.
* Participate in an on-call rotation for after-hours customer support.


🧐 WHAT ARE WE LOOKING FOR IN YOU?


* Bachelor's degree in Computer Science, Engineering, or a related field
* 5+ years of experience in similar roles.
* Native Spanish Language and Advanced level of English (C1)
* Proficiency in GE Smallworld, Magik, Java, Oracle Database, and shell scripting.
* Strong analytical, troubleshooting, and debugging skills.
* Excellent verbal and written communication.
* Familiarity with MS Office (Word, Excel, PowerPoint, Outlook).
* Experience with system administration and object-oriented programming is a plus.


📅 WHERE AND WHEN?

* Workplace: Remote work + Madrid
* Work Schedule: Office hours + on call


🤝 WHAT CAN WE OFFER YOU?

* Permanent contract 📋 - We offer indefinite contracts from the first day.
* Pay and benefits 💸 - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance).
* Opportunity knocks 👍🏻 - Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews.
* Learn as you grow 📚 - Starting with a fantastic onboarding program, TCS has robust learning platforms that will allow you to learn and grow personal as professionally.
* Bring your buddy 👫 - If you have referred a friend for an open position under the BYB Scheme and she/he is hired you’ll receive a very attractive cash award.
* Connect globally 🌏 - Work with people from all over the world. You can feel the multicultural workforce.
* Benefit from being a TCSer 🎟️ – By being part of the TCS Spain family you can enjoy benefits, offers and corporate discounts on the best brands.
* And so on 🎉 - Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events... This has only just begun!


💡 WHO ARE WE?

Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally 🚀


With a presence in 55 countries and more than 615,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2024 according to the Top Employers Institute 🥇


TCS Spain started operations in 2001 and currently has a diverse workforce that collaborates with the main Spanish and multinational companies 🌏


TCS Spain has been certified as a Top Employer 2024 and has also been chosen as one of the 100 Best Companies to Work for in Spain in 2023 according to Forbes 🏆


Among the portfolio of services, TCS has information technology services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPS 🎯


Responsible for development, TCS Spain is committed to inclusion, diversity and sustainability, and promotes flexibility policies that support wellbeing and work-life balance 💯


WELCOME, WE ARE WAITING FOR YOU! 🚀

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