PpAs Manager Professional Services, you will be responsible for both people leadership and resource planning, ensuring the right expertise is aligned with project and customer needs. You will lead a team of Project Managers, Consultants Engineers, support their development, and be a key contributor to delivering high-quality professional services. /ppIn addition to managing day-to-day operations, you will play an active role in the broader commercial and operational success of the department. This includes taking ownership of relevant financial performance indicators and working closely with commercial teams during both pre‑sales planning and post‑sales delivery to ensure service excellence and business alignment. /ph3What you’ll do /h3h3People Management /h3ulliLead and manage a team of Project Managers, Consultants, Engineers, including all aspects of performance management, coaching, and development. /liliCreate and maintain training and development plans aligned with business goals. /liliEnsure accurate and timely execution of administrative processes (e.g. timesheets, onboarding). /liliDrive recruitment and onboarding of new team members. /liliFoster an open, feedback‑driven team culture where individuals feel valued and supported. /liliEnsure the team remains focused on delivering excellent customer service and follows up on customer feedback. /li /ulh3Resource Planning /h3ulliTranslate resourcing requirements into effective deployment of internal and external professionals. /liliBuild and maintain a strong network of external contractors and staffing agencies. /liliManage the recruitment, onboarding, and support of external resources. /liliCollaborate with Resource and Service Managers to align long‑term planning and pricing based on pipeline forecasts. /liliAct as point of contact for international resourcing requests and systems development. /liliWork closely with HR on contract management and administrative tasks. /li /ulh3Financial and Commercial Involvement /h3ullibPL Ownership: /b Contribute to the financial performance of the department by managing key cost lines and understanding how your team's performance impacts the broader departmental PL. /lilibPre‑Sales Support: /b Collaborate with commercial and bid teams during proposal development to ensure realistic resource planning and cost estimates. /lilibPost‑Sales Execution: /b Oversee the resource execution of awarded projects, ensuring optimal delivery and customer satisfaction. Review and management of customer feedback. /li /ulh3What you'll need /h3ulliBachelor’s degree or equivalent working level; experience in a similar leadership role. /liliStrong leadership and coaching skills. /liliExperience working in a fast‑paced, commercial environment. /liliFinancial acumen and interest in managing cost, budget, or PL elements. /liliExcellent organizational and planning skills. /liliStrong communication skills in English and Dutch. /liliProactive, solution‑focused, and resilient under pressure. /liliConfident in collaborating with sales, project management, and HR teams. /liliSkilled in stakeholder management and able to influence others effectively. /li /ul /p #J-18808-Ljbffr