Workplace support technicianJoin our client's dedicated team in BrusselsOur client is seeking a passionate and enthusiastic Workplace Support Technician to become part of their dynamic Helpdesk and Workplace Solutions team, based in the heart of Brussels. If you have a natural curiosity for IT technologies, thrive in workplace and Helpdesk environments, and want to actively contribute to day-to-day delivery and exciting workplace projects, this opportunity is for youKey skills and responsibilitiesUser Support: Deliver 1st and 2nd line support via telephone, mail, or in person to provide SWIFT and effective assistance.Service Coordination: Actively filter, handle, coordinate, and follow up on IT service requests.Device Configuration: Provide user assistance for workstations, tablets, and smartphones, including setup and configuration.Incident Resolution: Identify, track, and resolve Hardware and software issues affecting end-users.Communication: Demonstrate outstanding communication and active listening skills to effectively address user needs.Project Involvement: Actively contribute to workplace-related innovation and improvement projects.Team Collaboration: Liaise with internal teams and external suppliers to ensure technical assistance and timely service delivery.Stress Management: Perform effectively under pressure while managing multiple tasks efficiently.Additional informationLocation: Simon Bolivarlaan 34, 1000 Brussels, BelgiumLanguages Required: Fluency in English and Dutch is mandatoryContract Type: Full-time with renewal options (1-year firm + 2 optional years)Start Date: 2nd October 2025Take this chance to join a bi-localized, innovative team striving to deliver exceptional services Apply today