Your role and responsibilities As System Engineer, you are responsible for analysing and resolving IT incidents and problems for our customers. You will advise and provide technical expertise, foster trust and build as well as maintain strong relationships with them. You manage and optimize the customer IT solutions and services. You collaborate with other support groups and vendors to solve complex problems. You have a basic experience or interest in Cloud, networking and infrastructure technologies such as M365, Azure, Your profile You have excellent troubleshooting skills and real solution-oriented spirit. Motivated by challenges and the achievement of your objectives, you inspire our customers while demonstrating technical expertise and active listening skills. You have at least a first IT experience (professional, personal, training, education). You are fluent in French or Dutch with ideally a good knowledge of the other language and of English. You have good communication skills and you enjoy performing in new situations. We offer A contract of indefinite length A competitive salary with fringe benefits (company car, meal vouchers, hospitalization insurance, group insurance, eco vouchers, mobile phone, ). A tailor-made welcome program and a wide range of training and certification options Motivated colleagues who listen to you, help you and like to challenge you. A safe, rewarding and enjoyable working environment, including fresh fruit in the office. A good balance between work and private life thanks to flexible working hours and teleworking two days a week.