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Technical account manager

Anvers
James Walker
Directeur de clientèle
60 000 € par an
Publiée le Publiée il y a 19 h
Description de l'offre

Are you a technically savvy sales professional with a passion for solving industrial challenges?

At James Walker, we engineer world‑class sealing solutions for the most demanding applications across oil & gas, power generation, chemical processing, marine, and heavy industries.

We’re looking for a Technical Account Manager who thrives in the field—someone who can build strong customer relationships, understand technical needs, and drive real growth through smart, strategic selling.


What You’ll Do – Your Mission:

As a Technical Account Manager, you’ll be the frontline driver of growth and customer success. You strategically identify, develop, and tactically build and follow up a continuous pipeline of new business opportunities.

Your key responsibilities include:

* Identify and develop new business opportunities to drive revenue and profitability, preparing proposals and presentations for key stakeholders.
* Manage and grow existing customer relationships by maintaining regular engagement, identifying upsell and cross‑selling opportunities, ensuring customer satisfaction and driving long term account value in addition to acquiring new businesses.
* Manage a database of prospects and customer activities using company tools like the Opportunity Pipeline Tracker (OPT).
* Oversee sales budgets, forecasts, and KPIs (e.g. sales growth, new customers, gross margin), ensuring targets are met or exceeded.
* Collaborate with the rest of the sales team, and technical teams to identify and secure new commercial initiatives.
* Engage with customers through multiple channels, using a consultative approach to understand their needs and deliver effective solutions.
* Promote the company’s full range of products and services through strong presentation and selling skills.
* Provide exceptional customer service and maintain long‑term relationships.
* Prepare tenders and proposals for new business opportunities.
* Stay informed on market and competitor trends, sharing insights and new ideas with key stakeholders.
* Build professional networks through events, conferences, and social media to enhance brand awareness.
* Continue developing skills and knowledge through training, research, and professional events.


What You Bring:

* Strong customer focus and professional, credible approach.
* Strategic mindset with solid commercial and analytical skills.
* Proven success in consultative and value‑based selling, ideally with technical products.
* Excellent presentation, negotiation, and influencing skills.
* Self‑motivated, adaptable, and able to work independently.
* Strong problem‑solving and decision‑making abilities.
* Good relationship‑building skills and proficiency with Microsoft Office.
* Basic understanding of engineering terminology and technical drawings.
* Willingness to travel as required.
* Applicants must have native‑level proficiency in Dutch and professional level of English.


Preferred:

* Engineering background with knowledge of sealing technology and technical applications.
* Experience handling technical issues in sales contexts.
* Deep knowledge of James Walker products and applications.
* Exposure to contractual negotiations in sales roles.


Why James Walker?

We’re a globally trusted name with over a century of engineering excellence. At James Walker, you’ll:

* Join a market leader trusted by major global industries.
* Work in a role where technical skill meets strategic selling.
* Get autonomy, flexibility, and real ownership over your sales territory.
* Have access to training, support, and career advancement opportunities.


James Walker Values and Behaviours


BUILD GREAT RELATIOSHIPS

Treat others as they would like to be treated

Share your experiences and always welcome feedback

Earn people’s trust; see things from their point of view


KNOW YOU STUFF

Never stop learning; recognise failure and celebrate success

Understand our customers and what they need

Be an expert in what you do


MAKE A DIFFERENCE

Give your work the personal touch, showing people, you enjoy what you do

Deliver great service and make someone’s day

If something goes wrong, amaze people with a dazzling recovery

Make things happen and give it your best

Get it right first time and never pass on a fault


CHANGE FOR BETTER

Inspire others by the way you do things

Never be afraid to try something new

Ask yourself “is this my best?”


Ready to Elevate Your Sales Career?

If you’re ready to take your field sales experience to the next level in a dynamic, industrial environment, we want to hear from you.

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