Store Manager
The ideal candidate will have excellent management skills, being able to oversee the daily operations of a retail store and lead a team of staff. Responsibilities include managing sales floor inventory, ensuring accurate cash handling, and providing exceptional customer service.
We are looking for a highly organized and detail-oriented individual who can manage multiple tasks simultaneously. The successful candidate will be responsible for monitoring key performance indicators (KPIs) to measure store performance, as well as coordinating and managing staff shifts and training programs.
In addition to their leadership skills, the Store Manager will be expected to possess strong visual merchandising skills, with the ability to create visually appealing displays and maintain high-quality standards throughout the store. They will also be responsible for overseeing warehouse management, including inventory control and replenishments.
We offer a dynamic work environment that allows our managers to take ownership of their stores and make decisions that drive business results. Our Store Managers play a critical role in driving sales growth, improving customer satisfaction, and achieving business objectives.
Key Responsibilities:
* Manage sales floor inventory, including receiving, stocking, and maintaining merchandise displays
* Ensure accurate cash handling, including processing transactions and reconciling cash drawers
* Provide exceptional customer service, responding to customer inquiries and resolving issues promptly
* Monitor KPIs to measure store performance, identifying areas for improvement and implementing strategies to enhance results
* Coordinate and manage staff shifts, scheduling employees to meet business needs
* Develop and implement training programs to ensure staff are equipped with the knowledge and skills needed to excel in their roles
* Maintain high-quality standards throughout the store, ensuring a visually appealing shopping experience for customers
* Oversee warehouse management, including inventory control and replenishments
* Analyze data to inform business decisions, identifying trends and opportunities for growth
Requirements:
* Proven management experience, preferably in a retail environment
* Excellent communication and interpersonal skills, with the ability to build strong relationships with staff and customers
* Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
* Able to work effectively in a fast-paced environment, remaining calm under pressure
* Proficient in using technology, including point-of-sale systems and inventory management software