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Members, events & community intern

Ixelles
Stage
Neybor
Publiée le 28 avril
Description de l'offre

START DATE IN JUNE OR JULY 2026 WHY NEYBOR? At Neybor, interns don’t just execute tasks — they build systems. You’ll join a fast-growing scale-up reinventing urban living through design, tech, and hospitality. Data-Driven DNA: You’ll work with a state-of-the-art stack (Salesforce, GA4, internal PMS, App analytics). True Ownership: You are the owner of your funnel. From the first click to the signed lease, you drive the strategy. High-Level Exposure: Work directly with the Founders and the Sales & Ops Lead in a fast-paced, bilingual environment. YOUR 4 PILLARS OF IMPACT 1. Member Journey & Experience (The Handover) Operations Sync: Work hand-in-hand with Sales & Ops to ensure every room is "tour-ready" and every move-in is frictionless. Success Management: Be the primary point of contact for our members, turning small complaints into 5-star reviews through proactive problem-solving. Audits & Standards: Conduct regular physical house audits to ensure "The Neybor Vibe" (cleanliness, branding, maintenance) is maintained across the portfolio. 2. The House Manager (HM) Liaison ROI-Driven Partnership: Manage our network of HMs. Ensure they act as our "eyes and ears" in exchange for their perks. Structured Feedback: Implement "Weekly HM Pulses" to gather data on house friction and maintenance before they escalate. Ritual Empowerment: Guide HMs in hosting in-house rituals (Sunday brunches, etc.) to strengthen the micro-communities. 3. Event Execution & Partnership Strategy A to Z Logistics: Lead the production of 10 monthly events (Sports, Art, Networking, Culture). You define the Venue, Budget, and the "Hook." B2B Partnerships: Scout and sign local "Community Partners" (Gyms, Bars, Restaurants) to provide exclusive perks for our members. Scalability: Turn physical events into growth loops by leveraging partnerships for giveaways and digital visibility. 4. Content & Visibility Social Storytelling: Capture high-quality candid content (photo/video) from events and house life to feed our social media channels. Brand Advocacy: Ensure every departing member leaves as a brand advocate through structured exit interviews and referral incentives. WHO WE ARE LOOKING FOR Background: Currently completing a Master’s degree (Hospitality, Business, or Communications). Mindset: You are "obsessively organized" and proactive. You don't wait for a problem to arise; you build a system to prevent it. Communication: Exceptional empathy and politeness. You can navigate a difficult conversation with a tenant and a negotiation with a partner with equal ease. Languages: Fully bilingual in English and French (essential for our international community). WHO WE ARE LOOKING FOR Background: Currently completing a Master’s degree (Hospitality, Business, or Communications). Mindset: You are "obsessively organized" and proactive. You don't wait for a problem to arise; you build a system to prevent it. Communication: Exceptional empathy and politeness. You can navigate a difficult conversation with a tenant and a negotiation with a partner with equal ease. Languages: Fully bilingual in English and French (essential for our international community). WHAT’S IN IT FOR YOU A high-impact role in a tech-driven scale-up. Direct mentorship from the leadership team. The Neybor Perk: A paid internship including free accommodation in a premium Neybor house extras (total value ≈ €1,100/month). 10 days holidays during the 6 months internship Possibility to do sometimes home working 1000.0 à 1100.0 EUR par mois Neybor is a coliving scale-up currently operating a bit more than 300 bedrooms in Brussels, with another 200 under renovation. We're led by architects & designers. By re-imagining and transforming spaces in existing structures, Neybor's mission is to elevate the standard of living in cities. We believe that by sharing the right spaces we can obtain a much higher level of comfort for all. While community may be at the heart of what we do, for us the process starts with your private space, an element which we never compromise on. By focusing on smarter configurations and better sound insulation we preserve the private sphere, thereby challenging the status quo of shared living. At Neybor, we see design as a powerful force for good. Furniture and materials across all of our homes are carefully selected, and for the most part, designed and manufactured in house by our team.

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