Description
Salesforce Senior Solution Analyst
Role location: Zaventem, Belgium
As a leading innovator of women's health, we at Hologic are empowering people to live healthier lives everywhere, every day.
Our IS department pushes the limits of technology and innovation across our global business. From user services to software engineers, the whole department comes together to implement cutting-edge technology solutions allowing our teams to do what they do best, every day.
As Senior Solution Analyst at Hologic you will play a pivotal role in establishing IT as a strategic business partner that understands core business strategy and can improve processes and operations leveraging technology. This role will enable enhancements to our existing solution footprint – performing a broad range of execution steps spanning scoping, design, build through deployment and stabilization.
We are looking for candidates with a deep understanding of Customer Experience business functions, processes, leading practices, and application landscape, who are able to work successfully within cross-functional teams. Great communication skills are essential to drive clarity and consensus around business requirements, serving up technology solution options to both technical and non-technical audiences across multiple locations.
What You Can Expect:
* Partner with business stakeholders to understand end-to-end business processes, document requirements and translate them into scalable technical solutions with a focus on user experience.
* Collaborate with other IT teams across multiple time zones to design and deliver technology solutions that align with strategic business goals and target architecture.
* Be a subject matter expert (SME) with technical / functional solutions, across Salesforce Sales Cloud and Pricing Solutions.
* Design technology solutions, leveraging native application features first. Carefully design and implement custom solutions leveraging configuration following best practice; in a manner that minimizes technology debt, allows users to manage data independently from IT, and is sustainable and flexible for future growth.
* Continuously monitor and optimize delivered solutions to maximize value and efficiency for the organization.
* Own all steps of solution delivery, from ideation through Production stabilization, including, but not limited to system hands-on configuration, unit testing, data maintenance, cross-platform deployments, all following IT controlled procedures, leveraging deployment automation tools.
What We Expect
* Bachelor's degree in computer science, Business Administration, or an IT related technical discipline.
* Deep expertise in Salesforce Sales Cloud, including hands-on configuration experience and best practice solution design.
* Experience with Pricing Software is preferred, experience with Service Cloud is an advantage.
* Experience managing and supporting Enterprise-scale Business Applications, experience configuring solution and design.
* Knowledge of various Project Management approaches (Waterfall, Agile, etc.).
* Experience integrating Salesforce with backend ERP is preferred, knowledge of Oracle will be advantageous.
* Ability to respectfully challenge the status quo, and influence others to achieve results.
* Excellent communication and analytical skills. Consultative and interpersonal skills to build partnerships with business counterparts.
* Exceptional problem-solving and analytical skills, with the ability to navigate complex business challenges
* Ability to work independently, with sense of ownership and initiative and a hands-on approach.
So why join Hologic?
We offer a competitive salary and annual bonus scheme, one of our talent partners can discuss this in more detail with you. If you think you have the right skills and experience and want to join our team, apply today. We can't wait to hear from you
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