Ambitious, results-driven, and passionate about human
interaction? Excited to join a dynamic, customer- and sales-oriented
environment?
Then why not join us at Radisson Hotel Group!
Our commercial strength, experience, and professionalism driven
by a passion for results, aim to deliver exceptional service, turning every
interaction into a memorable moment.
As an Account Manager, you will be part of a team that is
passionate about excellence and convinced that anything is possible!
Interested? Then say “Yes I Can!” and join our team today!
What We Offer Our Account Manager:
We aim to be as good a place to work as we are to stay. That
is why we offer a competitive compensation and benefits package, which
includes:
·
Laptop, Mobile and Phone subscription
·
Hospitalization insurance
·
Food Allowance
·
Special rates for our team members, and friends
and families while travelling and staying in our hotels
·
We take our “We grow talent, talent grows us”
culture belief to heart. With us you will benefit from a wide range of
development offers supporting your learning & growth right from your
onboarding. This includes an individual development plan and unlimited access
to more than +20K learning modules & programs through Radisson Academy
·
Participate and live Responsible Business every
day together with our team members in the hotel and in the local communities
where we work on creating shared value, better futures and a better planet for
all
·
Growth and development opportunities within the
Radisson Hotel Group
Main responsibilities of an Account Manager:
·
Actively contributes to the smooth operation of
the sales department through proactive initiatives and actions implemented for
our hotels to maximize revenue.
·
Identifies, pursues, and develops new business
opportunities to expand the customer portfolio and generate incremental
revenue.
·
Manages a portfolio of B&B accounts across
multiple segments, ensuring a tailored approach to each client’s needs and
long-term commercial performance.
·
Works proactively to improve customer
satisfaction by providing quick and positive responses to requests and
resolving issues.
·
Helps achieve targets by implementing tailored
action plans to ensure hotel commercial results and meet budgets.
·
Establishes and maintains effective working
relationships with all key stakeholders in the RHG ecosystem, including
external clients, partners, and internal RHG stakeholders (General Manager,
Revenue Manager, M&E, Marketing, etc.).
·
Regularly and strategically analyses hotel
performance and recommends corrective actions to improve financial results.
·
Continuously monitors the competitive landscape
to adjust sales strategies and optimize B2B market share.
·
Ensures compliance with current legislation,
plans, executes, and documents best practices as part of internal and external
audits, and ensures necessary follow-ups.
Profile:
·
Proven sales experience with strong
problem-solving skills.
·
Excellent portfolio and action plan management
skills, with a field-oriented approach and exemplary leadership.
·
Commitment to outstanding customer service and
passion for hospitality.
·
Ability to propose creative solutions and make
relevant recommendations.
·
Personal integrity and ability to thrive in a
multicultural, multidisciplinary environment that demands excellence,
knowledge, skills, time, and energy.
·
Experience with IT systems, CRM, and
professional travel platforms (CVent Lanyon, A360, SAP, etc.).
·
Strong communication skills with fluency in
English and Dutch or English and French is required.
·
Solid financial analysis skills.
·
Valid driving licence.
·
Flexibility to travel nationally and
internationally up to 30% of the time, as required by the role.
CAREERS
Join us in our mission to make every moment matter for our
guests and become part of the most inspired hotel company in the world. At
Radisson Hotel Group, we believe that our people are our number one asset. As
one of the world’s largest hotel groups, we are constantly looking for talent
to join our teams. If you share this ambition, start your journey with us
today.
To learn more about Radisson Hotel Group, our culture, and
our values, visit:
careers.radissonhotels.com