Service Delivery Manager at Pauwels Consulting
Join a thriving environment where your expertise will drive impactful projects in the dynamic telecom industry. Our client is looking for a dedicated professional eager to ensure top‐notch service delivery in mobile access projects.
Responsibilities
You manage indoor service delivery projects from planning to execution and monitoring.
You act as the primary point of contact for partners and vendors, overseeing contract and vendor management.
You ensure compliance with SLAs, KPIs, and quality standards.
You handle financial forecasting, purchase orders, and invoice follow‐up.
You collaborate with internal teams (engineering, operations, sales) and external partners to meet customer needs.
You identify and implement process improvements for efficiency and cost optimisation.
You mitigate technical and operational challenges during project rollout.
Requirements
You hold a Bachelor's degree in Telecommunications, Electronics, or a related field .
You have a minimum of 5 years of experience in the telecom industry, focused on indoor service delivery or other mobile network projects and operations.
You possess solid knowledge of mobile telecom technologies (4G/5G), infrastructure, RF design, and equipment for indoor coverage.
You are customer‐focused, analytical, and possess strong problem‐solving abilities.
You have strong vendor and stakeholder management capabilities.
You exhibit financial acumen for budget control and forecasting .
You have excellent communication, negotiation, and problem‐solving skills.
You are able to work independently and proactively in a complex environment.
You are proficient in English and have a good command of Dutch as a plus.
What we offer
Location: Mechelen
Office presence: Tuesday and Thursday, plus regular meetings at partner locations
Start date: As soon as possible
Duration: 6 months, with possible extension
Contract: Freelance or Permanent
Seniority level
Mid‐Senior level
Employment type
Contract
Job function
Project Management and Information Technology
Industries
Staffing and Recruiting
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